AutoNation Toyota Libertyville - Service Center

From my call to schedule the service appointment I had incredibly great service. Work began ON TIME as scheduled, I was treated with smiles and helpfulness from every staff member. The area is very pleas incredibly great service. Work began ON TIME as scheduled, I was treated with smiles and helpfulness from every staff member. The area is very pleasant, great coffee bar, comfortable seats in the waiting room. A 5 star, outstanding Dealership. More

The repair of the brake rotors on this visit appears to be satisfactory. However, it was a return trip for the same problem. During a service appointment the previous month, the technician noted the irre be satisfactory. However, it was a return trip for the same problem. During a service appointment the previous month, the technician noted the irregular brake behavior (which was my primary complaint and purpose of the appointment), but made no attempt to remedy it. So this second trip to the dealer was required. Also, on the current appointment I complained of a "rumble", which the current technician identified as a minor exhaust system problem and did not suggest a repair at this time. Let's hope he's right! In addition, a routine wheel alignment, which appears satisfactory, was performed on this visit. In general, this dealer's service center appears to be less dependable than two years ago, before the pandemic disruptions. Currently, I might still recommend it, but with much more caution than previously. More

I had a frustrating time during the purchase of my vehicle there. No two people in the dealership understood the warranty program the same way... Everyone misrepresented the deal to me regarding warra vehicle there. No two people in the dealership understood the warranty program the same way... Everyone misrepresented the deal to me regarding warranty. The day I drove it out I noticed numerous chips on the outside of my windshield which the dealership refused to take care of for me, they kind of laughed it off. I had my car in there last Friday, 5-19-23 for 40,000 maintenance, per dash message. That turned out to be a tire rotation and I requested an oil change. I now have a new scratch on the inside of my driver's door window, right in the center, 1/2 to 3/4 inch long, lightning bolt shape. I am frustrated and should not have to expect these things to happen when I take my car there. Technicians should not be wearing jewelry that can scratch a window, and if using tools hard enough to scratch a window I should expect them to be as careful as possible to avoid it More

AutoNation Toyota helped take good care of my vehicle. We did some work on it and things weren't clicking. But, I brought it back in and they made sure to get the job done right. I recommend their service We did some work on it and things weren't clicking. But, I brought it back in and they made sure to get the job done right. I recommend their services. More

I trust taking my car to Libertyville Toyota for service. The service staff clearly explains the recommendations, and the service is efficient. The service staff clearly explains the recommendations, and the service is efficient. More

Excellent service, good prices, keeps our cars running well. Clean shop and good amenities when you have to wait for your car. well. Clean shop and good amenities when you have to wait for your car. More

My experience with Toyota Libertyville service is always positive in every way. The results of the work can be fully trusted. I'm confident after finishing my service appointment that my driving experienc positive in every way. The results of the work can be fully trusted. I'm confident after finishing my service appointment that my driving experience will continue to be safe. More

For over 30 years the service center at my Toyota dealership has treated me well. In large part to the quality service I have been able to operate several vehicles well past the 100,000 mile mark. dealership has treated me well. In large part to the quality service I have been able to operate several vehicles well past the 100,000 mile mark. More

The service writer was courteous and pointed out the work that needed to be done. Afterwards the mechanic noticed several filters needed to be replaced. The service writer and let know. We discussed the addi that needed to be done. Afterwards the mechanic noticed several filters needed to be replaced. The service writer and let know. We discussed the additional cost and I agreed to have it done Everything was completed and my wife can has her car back. We are completely satisfied by the attention to the details, the service and would recommend them to everyone. More

Excellent and prompt service! Updated me on the progress. Under an hour it was completed. Updated me on the progress. Under an hour it was completed. More