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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.4
612 Reviews

612 Reviews of AutoNation Toyota Libertyville - Service Center

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May 05, 2023

Great service department. Service writers are knowledgeable and efficient. Comfortable place to wait for service. More

by larshansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
May 09, 2023 -

AutoNation Toyota Libertyville responded

Larshansen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

They were helpful on and after this visit when I had questions about a text I got after the visit. More

by Neelukaushal55
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
May 09, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

Service Depart clean and efficient. Service was very quick. Waited only 45 minutes. How many more words??? More

by smokeymike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Report | Print
May 05, 2023 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 28, 2023

Best dealership to work with. Easy. Smooth. Understanding. Good people working there. Definitely be back. Thank you so much More

by kobble28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob K
Report | Print
May 01, 2023 -

AutoNation Toyota Libertyville responded

Hello , it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2023

Amazing people. Had an emergency while in town and the service dept took me right in and got my car and I up and running back in no time More

by kobble28
Recommend Dealer
Yes
Employees Worked With
Rob K
Report | Print
May 01, 2023 -

AutoNation Toyota Libertyville responded

, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2023

Bets experience at a dealership in quite some time. I usually do my own maintenance but this time came in and amazing group of people More

by kobble28
Recommend Dealer
Yes
Employees Worked With
Rob k
Report | Print
May 01, 2023 -

AutoNation Toyota Libertyville responded

Hello , we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2023

Great quick service. Rob was really helpful. Helped me out on my 2022 Toyota Highlander More

by anaguis847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kolodny
Report | Print
May 01, 2023 -

AutoNation Toyota Libertyville responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 26, 2023

New showroom and service center, with great people and friendly attitudes. Made my service experience hassle free. More

by skyelarhuetson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
May 01, 2023 -

AutoNation Toyota Libertyville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!

April 20, 2023

Curiously, I had almost as long a wait to speak with a service writer as the entire oil change/tire rotation/wash took! No complaint. Writer was very courteous. BTW, waiting area is comfortable. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maricio (sp?) Ramos, service writer
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Apr 27, 2023 -

AutoNation Toyota Libertyville responded

Hi Jon, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

April 19, 2023

As a rule, did not feel service personnel cared about me or my service needs. My person did warm up, but not until discovering I was a 20+ year customer More

by mamag1512
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob, one with no name visible
Report | Print
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

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