AutoNation Toyota Libertyville - Service Center

My Prius Battery died. Car could not be jumped. Electrical systems on these Hybrid models are tricky and easy for dealerships to take advantage of customers. I patronize th Car could not be jumped. Electrical systems on these Hybrid models are tricky and easy for dealerships to take advantage of customers. I patronize this dealership because I trust my service Advisor Robert Kolodny. For the few times I have had to bring my 2018 Prius in for service, Robert has always done his best to ensure the Best service at the lowest price. He is the Best! I highly recommend Robert and this dealership. More

Quick service and excellent communication via text when the car was done I was very happy with the technician who attended me the car was done I was very happy with the technician who attended me More

Jesse O'Connor was not friendly. He had no patience. Recommend not to see him for the services. He had no patience. Recommend not to see him for the services. More

We have been working with this dealership for more than two decades. All throughout these long years, they have kept both our cars, 1999 Toyota Avalon & 2002 Toyota Camry, in top shape. For the past two y two decades. All throughout these long years, they have kept both our cars, 1999 Toyota Avalon & 2002 Toyota Camry, in top shape. For the past two years, our Service Advisors have been Carlos and Mauricio. These gentlemen together with the Mechanics who work with them have been exceptionally caring and have provided us with honest and professional advice and service. As a result, we have been able to keep our cars for 25 and 21 years, respectively. We would like to extend and express our gratitude to Mauricio and Carlos as well as their hard working and professional Mechanics. We would also like to thank the Service Managers who authorize discounts for us even when no official coupons are posted. Thank you all. We wish you continued health and success in your work. More

I have been bringing in my cars for service to this dealership for over 20 years and have always been happy with the outcome. Trustworthy professional and direct. My current service technician is Carlo dealership for over 20 years and have always been happy with the outcome. Trustworthy professional and direct. My current service technician is Carlos and he is wonderful to work with! More

Employees are always kind and informative. Explanations of work to be done are always given and explanations are clear. Explanations of work to be done are always given and explanations are clear. More

Had our 2023 Highlander in for the 5000 mile check up. The service department was very friendly and completed the check up and tire rotation in a timely manner. The waiting area is exceptionally clean and The service department was very friendly and completed the check up and tire rotation in a timely manner. The waiting area is exceptionally clean and comfortable. We also appreciated the fresh coffee service. More

Went in for oil change, tire rotation and new engine air filter. Liset, service advisor processed everything and all work was done satisfactorily. They do things right. filter. Liset, service advisor processed everything and all work was done satisfactorily. They do things right. More

All of my transactions here run very smoothly so I really have a good time everytime I viait there for maintenance. have a good time everytime I viait there for maintenance. More

Extremely disappointed in their service. My car (still under warranty) had a power steering malfunction warning light, they told me it was fine and there was nothing wrong. THREE days later My car (still under warranty) had a power steering malfunction warning light, they told me it was fine and there was nothing wrong. THREE days later my power steering went out on the highway while driving to another state!! I called them to ask for assistance in getting the issue taken care of since they JUST serviced the vehicle and said nothing was wrong. Another dealership looked at it and immediately let me know my power steering rack needed to be replaced! I called AutoNation to understand what options they could provide me now that I was stranded in MI and they said there was nothing they could do. I requested to talk with the supervisor, I was sent through to his voicemail and he didn’t even have the decency to return my call (this was over a week ago) I live in Libertyville but will be driving extra mileage to another dealer for all future service. More