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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.4
630 Reviews

630 Reviews of AutoNation Toyota Libertyville - Service Center

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October 06, 2023

I understand that most of the time when doing these service appointments at a dealership, they take you to the cleaners. But not this one. This location has been more reliable and cheaper than when I t More

by Yeishbomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 09, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

I always go for my car services and come back satisfied. They provide through inspection of vechicle and give their honest opinion. More

by Pragya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team on front desk
Oct 07, 2023 -

AutoNation Toyota Libertyville responded

Hi Pragya, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 26, 2023

Mauricio was courteous, informative and prompt He tried to sell me more services but wasn't pushy. I appreciate that. More

by wogans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Sep 29, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 25, 2023

Dealership, not helpful ,very arrogant not explaining well ,acting like you came to their house and asking them a question and bother them. More

by Oksana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They not introduce themselves, not know the service person name
Sep 28, 2023 -

AutoNation Toyota Libertyville responded

Hi Oksana, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (224) 993-9001. We hope to hear from you.

September 24, 2023

Had a serious problem with vehicle. Steering wheel, hard to turn,battery light on also brake pedal went all the way down to the floor. Called service advisor Maricio Ramos and he stated More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Mauricio,Jason, Omar
Sep 25, 2023 -

AutoNation Toyota Libertyville responded

We are pleased to hear you had such a positive experience with us, Barbara! If you ever need help, just give us a call. Happy motoring!

September 22, 2023

I will go back again, . Overall not above average toyota dealer i been to with my experience since 2019, but I will go back again not because lack of dealership because of More

by dzone000-web
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Sep 25, 2023 -

AutoNation Toyota Libertyville responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (224) 993-9001 -- we hope to hear from you soon.

September 16, 2023

I am very pleased to have David as my service advisor. He’s very knowledgeable, experienced and courteous. I really appreciated how he explained what needed to be done on my beloved Camry. Thanks to the t More

by Nancy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sarmiento
Sep 19, 2023 -

AutoNation Toyota Libertyville responded

Hi Nancy, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Libertyville. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2023

Purchased car back in 2011 and have had car serviced at Auronation since, excellent service! More

by dscuke69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
6080 Omar Navarro
Sep 19, 2023 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2023

We brought our car in for service, the service advisor we got was Jesse. He was rude and we have seen him be rude and unprofessional to other customers as well. More

by mlarkin1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse O’Connor
Sep 19, 2023 -

AutoNation Toyota Libertyville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

September 09, 2023

All members are Friendly and kind. Also, reliable for the service work time. It's a good More

by jjcctv00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Sep 13, 2023 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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