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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.4
609 Reviews

609 Reviews of AutoNation Toyota Libertyville - Service Center

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November 23, 2024

Great experience with the tire repair. Just wish the cost was lower. Tony was very helpful. More

by peggfruh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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November 23, 2024

I’ve purchased and serviced many Toyota’s from this dealership and have always been happy with the service provided. Verina is a gem and very customer service oriented! More

by Leanne W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Verina Joyner
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November 23, 2024

Fast service as a Walk in, staff was so helpful also great communication between staff and customer More

by Jennifer Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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November 16, 2024

Great customer service. Advisor was knowledgeable and service was quick. Car wash at the end was nice too. Thank you More

by anaguis847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kolodny, Arnold Nagys
Report | Print
Nov 19, 2024 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

Quick service no attempts to upsell service. With 118000 miles I was expecting the bill to be higher. Very pleased More

by Sjteplins53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Nov 14, 2024 -

AutoNation Toyota Libertyville responded

Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

November 08, 2024

The clerk Liz was very nice and friendly. She explained well to me about what needs to be done. I am very satisfied with the service. More

by Mmyen84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Listen Morales
Report | Print
Nov 09, 2024 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

Service timing exceeded expectations & service agent, Verina was very friendly & and enjoyable to work with!! More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Verina
Report | Print
Nov 08, 2024 -

AutoNation Toyota Libertyville responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

November 05, 2024

Jesse met me as I pulled into the garage bay. He was quick, efficient and provided good explanations. The car was ready when promised. Great service. More

by PBest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Nov 08, 2024 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2024

Their service is great, I have been their customer for years and maintained my car properly although expensive. More

by neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Robert
Report | Print
Nov 01, 2024 -

AutoNation Toyota Libertyville responded

Hello Neil, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 11, 2024

Service writers are always busy and thusly customer is always left waiting. Pricing is too high. Of the last 5 visits 3 of those they forgot the complimentary car wash and leaves me siting in the garage More

by Miss Patsy Cline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember name
Report | Print
Oct 13, 2024 -

AutoNation Toyota Libertyville responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (224) 993-9001 to discuss what we can do to help.

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