AutoNation Toyota Libertyville
Libertyville, IL
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Very poor customer relations. Doesn’t appreciate return customer. Sold me a car with no navigation system and told me they will correct the issue. When i called back they are no Doesn’t appreciate return customer. Sold me a car with no navigation system and told me they will correct the issue. When i called back they are not answering my calls. Very dishonest management. Don't buy car from there you will be cheated on. I guarantee. More
In the past, I would have given this dealership a 5. The service rep who assisted me was great! I had an issue with another rep not being very responsive when my rep had stepped out. I asked if he wa The service rep who assisted me was great! I had an issue with another rep not being very responsive when my rep had stepped out. I asked if he was returning soon b/c my car was ready and he only told me that he didn’t know where my rep was. He didn’t offer to find him or to help me. So, I waited for him to return. It wasn’t long but I expect to be treated better. More
I had a car battery situation yesterday with my 2012 Camry. It left me stuck at a restaurant in Wauconda. I phoned Toyota and the young man had me try certain things that might help me start the car Camry. It left me stuck at a restaurant in Wauconda. I phoned Toyota and the young man had me try certain things that might help me start the car and narrowed the problem down to a possible dead battery. He then suggested I have the battery jumped and then drive to Toyota. My son-in-law drove to me and got me going. Upon arriving in Libertyville, Ron immediately met me and asked if he could help me. After investigating my history of my car, he said the battery had some life left but, it was 4 years old. He said I had the option of continuing to drive it or, get it replaced. I chose the latter option and thanks to all the help I received along the way, I'm back in business. Professional, courteous, helpful as always at Toyota in Libertyville. More
AutoNation Toyota Libertyville has always provided top-notch customer service. I purchased my 2015 Highlander from another dealership, but when I moved to the area I started going there for service. top-notch customer service. I purchased my 2015 Highlander from another dealership, but when I moved to the area I started going there for service. They have always been prompt and honest about my vehicle's needs. More