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AutoNation Toyota Libertyville

Libertyville, IL

4.5
1,220 Reviews
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1180 South Milwaukee Avenue

Libertyville, IL

60048

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Showing 1,220 reviews

April 25, 2022

I have brought my Scion in for maintenance since I purchased it in 2016 and have been very happy with the service I’ve received. Never felt like they were suggesting maintenance that wasn’t really nec More

by DASISME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 27, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

April 25, 2022

The dealership has great customer service. All questions are responded to. Service is fast. I will go backsgsin More

by Curranlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 27, 2022 -

AutoNation Toyota Libertyville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2022

Took car in for electrical problem. They fixed it . When I picked up the car on my receipt was a service review. It stated my brakes were in very bad condition I asked how much it woul More

by les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don’t remember
Apr 26, 2022 -

AutoNation Toyota Libertyville responded

Hi Les, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

April 22, 2022

The female service agent I have had the past two times is very welcoming, knowledgeable, and friendly. The mechanics are competent and address any issues that my Matrix may have. Overall, I am very satisfie More

by chuntsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina Joyner
Apr 25, 2022 -

AutoNation Toyota Libertyville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

Excellent and friendly staff On time delivery Good environment More details through banners Refreshing coffee More

by veefin
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 24, 2022 -

AutoNation Toyota Libertyville responded

Hello Veefin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

I take my car in twice a year for checkup. Staff is always courteous, prompt, and very fair. It is easy to schedule service and the reminders are appreciated. More

by sjbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember names but all were courteous.
Apr 24, 2022 -

AutoNation Toyota Libertyville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

Staff on site courteous. Service performed timely. Kind of pricey but vehicle is older. Tried to make appointment by phone but unamed person whom I spoke with was clearly st More

by en005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza, Jesse OConnor
Apr 24, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (224) 993-9001. We hope to hear from you.

April 16, 2022

Had a recall and could fix cause I don’t have Toyota Care. Disappointed that I have to go back again and spend another hour and a half dealing with this. More

by amychristine78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Pollak
Apr 19, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (224) 993-9001 -- we hope to hear from you soon.

April 16, 2022

Went to the Dealership today to buy a new Toyota car. Left the dealership as the sales person did not negotiate a price. Within an hour they called me and gave a new quote. After considering it I have More

by Aleksandr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo
Apr 19, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. If you'd like, please contact our General Manager at (224) 993-9001. We'd appreciate the chance to make your experience a positive one. We hope to hear from you soon.

April 15, 2022

Easy to make and schedule an appointment for service. Friendly service advisors when you get there and check in. Services completed in a timely manner. Everyone was welcoming and professional as expected More

by r1il
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
Apr 18, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future.

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