AutoNation Toyota Libertyville
Libertyville, IL
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Toyota Libertyville has given our family excellent service on our Toyota cars. Service representative Carlos Almanza has been exceptionally helpful, friendly and professional. We completely trust h service on our Toyota cars. Service representative Carlos Almanza has been exceptionally helpful, friendly and professional. We completely trust his recommendations and judgment. More
The service was quick, convenient and they even performed a manufacturer safety recall that arrived in the mail the day after this service. This saved me a great deal of time. a manufacturer safety recall that arrived in the mail the day after this service. This saved me a great deal of time. More
Buying a car during this shortage is not easy, but I was kept updated and was able to get a car sooner than I was originally told. Knowing the price wasn't going over MSRP, even with the high demand was a kept updated and was able to get a car sooner than I was originally told. Knowing the price wasn't going over MSRP, even with the high demand was a relief! More
I think they do good work. However, they really do have a hard time providing accurate time estimates for service. In one visit 60 became 90. 60-90 became 2 hours. Then 15 minu However, they really do have a hard time providing accurate time estimates for service. In one visit 60 became 90. 60-90 became 2 hours. Then 15 minutes became almost 45 (I asked how long before I’d be ready to leave, he said 15. I was leaving in 45). It’s a little thing but it would be helpful to be more accurate. Thanks. More
Took too long to do paper work. More then 3 hr., Missed my son graduation. No compensation. Toyota corporate and dealer customer service do not care. More then 3 hr., Missed my son graduation. No compensation. Toyota corporate and dealer customer service do not care. More
Toyota always have been one of my favorite car. I typically having great experience with Toyota's dealership all around the state, including this particular location. I typically having great experience with Toyota's dealership all around the state, including this particular location. More
with car prices what they are i deceived to end my lease and buy it instead of getting a new lease. they made the process easy and fairly quick. also gave me options to get extended warranty for upcoming se and buy it instead of getting a new lease. they made the process easy and fairly quick. also gave me options to get extended warranty for upcoming services More