AutoNation Toyota Libertyville
Libertyville, IL
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Robert in the service department gets 5 stars! Polite, to the point, text message contact every step of the way as the car was worked on. Made my experience top notch. Anthony (shuttle driver) Polite, to the point, text message contact every step of the way as the car was worked on. Made my experience top notch. Anthony (shuttle driver) could not have been nicer! All around great experience. More
I purchased my Lexus RX 330 at this dealership and I have all servicing done here. They are properly staffed, busy, but efficient and professional. I recommend AutoNation Toyota in Libertyville. all servicing done here. They are properly staffed, busy, but efficient and professional. I recommend AutoNation Toyota in Libertyville. More
Had an appointment for an oil change. After an hour I went to check on my car and saw it sitting in the lot outside. I asked 3 different employees for my car then had to wait another 20 After an hour I went to check on my car and saw it sitting in the lot outside. I asked 3 different employees for my car then had to wait another 20 minutes for paperwork, my key and the car wash I previously asked for. Sorry, but the service dept seemed very unorganized and employees seemed very stressed due to being very busy. More
Service department is very unorganized! Updates aren’t provided in a timely manner and it took over 2 hours to prepare a final invoice which caused me to have to leave my car overnight as Updates aren’t provided in a timely manner and it took over 2 hours to prepare a final invoice which caused me to have to leave my car overnight as the shop was closing before I could get there…disappointing experience once again. More
Had a 60,000 service for Toyota. Good and timely service. Service advisor was courteous and kept me informed. Have used Libertyville Toyota exclusively since purchase of 2009 Cam Good and timely service. Service advisor was courteous and kept me informed. Have used Libertyville Toyota exclusively since purchase of 2009 Camry. More
i made an appointment and went there at 3:30Pm on my appointment time for the oil change. Waited for one hour and 40min. They did not even start the job. SO I drove back out. I will never come back to y appointment time for the oil change. Waited for one hour and 40min. They did not even start the job. SO I drove back out. I will never come back to your dealer for the service again. Very disappointed. More