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AutoNation Toyota Libertyville

Libertyville, IL

4.5
1,220 Reviews
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1180 South Milwaukee Avenue

Libertyville, IL

60048

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Showing 1,220 reviews

July 15, 2022

The team was able to fit me in their busy schedule for an unexpected service need. More

by Esch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert
Jul 19, 2022 -

AutoNation Toyota Libertyville responded

Hi Esch, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2022

Robert in the service department gets 5 stars! Polite, to the point, text message contact every step of the way as the car was worked on. Made my experience top notch. Anthony (shuttle driver) More

by rseriesphotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Anthony
Jul 19, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2022

I purchased my Lexus RX 330 at this dealership and I have all servicing done here. They are properly staffed, busy, but efficient and professional. I recommend AutoNation Toyota in Libertyville. More

by andrewohelal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARNOLD
Jul 19, 2022 -

AutoNation Toyota Libertyville responded

Hi Andrewohelal, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 14, 2022

Greeted immediately, great customer service, my preferred location for buying used and new vehicles as well as service. More

by jacki.gronau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper, Tom
Jul 18, 2022 -

AutoNation Toyota Libertyville responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 14, 2022

Had an appointment for an oil change. After an hour I went to check on my car and saw it sitting in the lot outside. I asked 3 different employees for my car then had to wait another 20 More

by ttcc22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Jul 18, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (224) 993-9001. We hope to hear from you.

July 13, 2022

Service department is very unorganized! Updates aren’t provided in a timely manner and it took over 2 hours to prepare a final invoice which caused me to have to leave my car overnight as More

by 3puppykisses
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vernice
Jul 14, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. If you'd like, please contact our General Manager at (224) 993-9001. We'd appreciate the chance to make your experience a positive one.

July 09, 2022

Had a 60,000 service for Toyota. Good and timely service. Service advisor was courteous and kept me informed. Have used Libertyville Toyota exclusively since purchase of 2009 Cam More

by Lindaj0417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know names
Jul 12, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 08, 2022

Friendly and knowledgeable staff. Good service in a short time. Waiting area nice with option of coffee or hot chocolate. More

by gentilomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Navarro
Jul 10, 2022 -

AutoNation Toyota Libertyville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Jul 11, 2022 -

gentilomo responded

That is my response.

July 08, 2022

i made an appointment and went there at 3:30Pm on my appointment time for the oil change. Waited for one hour and 40min. They did not even start the job. SO I drove back out. I will never come back to y More

by sookkimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Jul 10, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

July 08, 2022

Loved it! They got the deal done for me when I didn't think it would happen. Definitely appreciate them for that! More

by Marquis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 12, 2022 -

AutoNation Toyota Libertyville responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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