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AutoNation Toyota Libertyville

Libertyville, IL

4.5
1,220 Reviews
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1180 South Milwaukee Avenue

Libertyville, IL

60048

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Showing 1,220 reviews

September 02, 2022

Amazing Service from Mauracio. Never disappoints, always courtious, efficient, informative, just a pleasure to work with! More

by mdandmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio
Sep 02, 2022 -

mdandmm responded

Ditto above

September 02, 2022

Moby was amazing! We had a great time and will definitely be back! Great experience all around! More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moby
Sep 06, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are pleased to hear you had such a positive experience with us, Laura! If you ever need help, just give us a call. Happy motoring!

September 01, 2022

We had another wonderful experience at Toyota Libertyville. Staff is friendly and patient. The leasing process was as smooth as it could be. We will definitely be back! More

by ppetersen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Fanning
Sep 06, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2022

Have been coming here for years and am very happy with the service here. Had a lengthy wait but I believe they were short handed just like every other place. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 05, 2022 -

AutoNation Toyota Libertyville responded

Hello Liz, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 30, 2022

Always helpful. Service was great. Will continue to get service done at Toyota of Libertyville. Thank you More

by lamarrlark
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 03, 2022 -

AutoNation Toyota Libertyville responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

August 30, 2022

Prompt courteous clean a good service appointment. Met all my expectations. Thanks very much Will service here again More

by rsierks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 03, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2022

He was very kind and answered my questions well. I will recommend your dealer to my friends. Good luck AutoNation Toyota Libertyville~~~ More

by sunmi6412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sarmiento
Sep 03, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2022

My car was serviced in a timely manner. Carlos was very professional about what type of service was needed. Jose was very professional when he brought my car back to me after the service w More

by Simerlys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos and jose
Sep 03, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2022

People are nice but service we ridiculously expensive. Paid $121 for oil change. Just got email today for $29 oil change. I will not be taking my car here for service. More

by dampers.mortars.0i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marci
Sep 03, 2022 -

AutoNation Toyota Libertyville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

Sep 05, 2022 -

dampers.mortars.0i responded

Is the $121 for a sythetic oil change your normal price? I need to know if I should continue to take my car to your shop or find another that has a more reasonable price. Alex

August 27, 2022

Service rep was told I had Auto Care yet still charged for services. I did receive a refund, but still submitted over $30 in coupons to lower the cost and would like to have had the coupons returned. T More

by Cygnet
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos original rep who did not return call and Mauricio who did address the issue.
Aug 31, 2022 -

AutoNation Toyota Libertyville responded

Hi Cygnet, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

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