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AutoNation Toyota Libertyville

Libertyville, IL

4.5
1,220 Reviews
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1180 South Milwaukee Avenue

Libertyville, IL

60048

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Showing 1,220 reviews

October 10, 2022

Carlos was extremely helpful and friendly. Service was quick. Everything at AutoNation just seems that much better! More

by Cac1784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 15, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 07, 2022

Very clean. Service people are friendly and knowledgeable.. good service performed. Even with a scheduled appt. I still had a hour and a half wait time for a oil More

by lpodraza28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 13, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 06, 2022

I took my 2021 RAV4 in for it's scheduled maintenance. I interacted with Carlos who was nice, efficient, and took the time to listen and answer questions about my car. The facility was clean and offered a More

by lyslabrador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 12, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 06, 2022

Re: 2023 Toyota Camry Sport Hybrid Service to get a few items installed was fast, courteous and friendly/welcoming. Thank you to all involved. Love my new car! 46 MPG around town!!! More

by Geoff Welch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Fanning, Mauricio, Kiernan!
Oct 12, 2022 -

AutoNation Toyota Libertyville responded

Hello Geoff, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 06, 2022

I have worked with AutoNation Toyota Liberyville for the past 9 years. They always has the best prices around. They service they provide is awesome and very dependable! I'll be back! More

by ppetersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Fanning
Oct 12, 2022 -

AutoNation Toyota Libertyville responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 06, 2022

Your service was excellent. You helped us how to report our problem to the insurance company to get the money back. More

by Akiyoclaiborne 2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 12, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 06, 2022

I am happy to share that I was treated well and given personal attention; the service representative at AutoNation Libertyville, Carlos, helped me at every step of the way with my Toyota Sienna van. He More

by Musicteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 11, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 05, 2022

Courteous, helpful and knowledgeable staff. Prompt service and washed the car too. I’ve been using libertyville automation for over 10 years. More

by matgous
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David in service
Oct 11, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 03, 2022

Omar N. is helpful, knowledgeable and a pleasure to work with. He explained the necessary work to my satisfaction. Some of the parts were out of stock, and h More

by smweeksdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Navarro
Oct 08, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

I went in for an oil change and they did lots of other things charged me $500. Not sure I’ll go back there again More

by peggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No ide
Oct 08, 2022 -

AutoNation Toyota Libertyville responded

Hi Peggy, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (224) 993-9001. We'd appreciate the chance to make your experience a positive one.

Oct 08, 2022 -

peggy responded

I had an appointment on 9/29/22 for an oil and filter change. I was told I needed new wiper blades. They also checked the fluid levels. I have no idea what else they did, but I was charged $537.58 for this service and waited over 2 hours. This price is absolutely ridiculous-if they did more than that-I was not informed until they had completed whatever else they did. I doubt I’ll come back again… just another gray haired single woman that they felt they could take advantage of😡

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