AutoNation Toyota Libertyville

First time in my life on buying new car that I had a bad experience esp. my wife who was terrified by Kernan Mclaughlin (FM) and by Timothy Davidson last Friday (10/14/22). We're supposed to pick-up the Sie experience esp. my wife who was terrified by Kernan Mclaughlin (FM) and by Timothy Davidson last Friday (10/14/22). We're supposed to pick-up the Sienna we've ordered for almost a year but the purchase fell through. We came prepared w/ everything for the transaction (15k DP, pre-approved letter from 2 credit unions, title, 2 keys, 2 quotes for the clean van w/c we are about to trade and of course an excellent credit score to at least get a better interest rate. The FM doesn't want to accept the pre-approvals from the credit unions (w/c had significantly lower rates than TFS) for some reason and didn't even offer any other banks for loan approval aside from TFS only for some reason internal within the dealership nor beat the rate I got from 2 credit unions. I asked him if I can go back next day for the van so I can at least ask a bank for a pre-approval but he also refused and said it's only for tonight. He always brag that there's 13 other people waiting for that van when in fact I am ahead of them that he is pressuring me to get his offer. He brag that they don't charge over MSRP but they wont tell you that you have to get loan thru TFS only (w/c only offer high rates even w/ excellent credit and he even deceived me on the purchase order when I got distracted and listed Appearance Protection Package and 3-Year Dent Protection that I am not even asking. If there is only a way to attach the photo of the paperworks here then I would have done it. Dealerships got bad reps because of this kind of people. More

Rob and Art made the process of buying a new care really easy. No stress. They were efficient, responsive and a pleasure to work with. easy. No stress. They were efficient, responsive and a pleasure to work with. More

Dave and Mauricio were very helpful in getting me in quickly, attending to my car and the service it needed. I had purchased my car this past spring and Dave was there to help tie up some loose ends re quickly, attending to my car and the service it needed. I had purchased my car this past spring and Dave was there to help tie up some loose ends regarding a service I had purchased a few months ago Mauricio let me know what needed to be done on my vehicle and I was able to pick what I needed without pressure. Best of all he added a coupon at the end which saved me some additional money. Autonation will send coupons and call me for deals, which are really worth taking advantage of, when available. More

Libertyville Toyota - AutoNation is the best place for car service. The work is completed to high standards and the customer can always trust the results. car service. The work is completed to high standards and the customer can always trust the results. More

Mobi was fantastic helping with my car purchase. Not pushy, just listened to what I wanted and helped me get it. Not pushy, just listened to what I wanted and helped me get it. More

for now everyone is fine, I like it, the car is comfortablefor now everyone is fine, I like it, the car is comfortable comfortablefor now everyone is fine, I like it, the car is comfortable More

Carlos ordered new tires alerted on arrival and had the install work completed on-time. Great job! install work completed on-time. Great job! More

Toyota auto nation always give good service. They have a nice clean, waiting room for you. They have vending machines they have vehicles in the show room to look at. They have a nice clean, waiting room for you. They have vending machines they have vehicles in the show room to look at. More

The salesman was very helpful and nice I %100 recommend going there because everyone is very nice and helpful going there because everyone is very nice and helpful More

Talked to George about buying a new car, while having my Tacoma serviced. Went over pros and cons for my needs in a vehicle. Decided to put a down payment on a hybrid vehicle. Still love the truck, and they Tacoma serviced. Went over pros and cons for my needs in a vehicle. Decided to put a down payment on a hybrid vehicle. Still love the truck, and they have serviced it well. More