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AutoNation Toyota Libertyville

Libertyville, IL

4.5
1,221 Reviews
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1180 South Milwaukee Avenue

Libertyville, IL

60048

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Showing 1,221 reviews

December 08, 2022

After Jim Lykken retired, our service from Libertyville Toyota was not at the same standard. We were even considering changing dealerships. Then our last service in August (2022) was very thorough and ver More

by J & J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Dec 12, 2022 -

AutoNation Toyota Libertyville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Libertyville. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 05, 2022

Great service. I trust them on all service and repair related recommendations. Would highly recommend. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idk
Dec 08, 2022 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future. Take care!

Dec 08, 2022 -

Anonymous responded

Thanks for being a trusted business in our community

December 04, 2022

I believe they’re honest and maintain their promise. No dealers fee was charged in comparison to other dealers I visited. They exercised patience in showing me and answering all my questions with clarif More

by ooigwe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukas
Dec 05, 2022 -

AutoNation Toyota Libertyville responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 03, 2022

It was a pleasant and great experience overall. . My salesperson was excellent and very knowledgeable and helpful. More

by p_phunk68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Stephens, Eric Htun
Dec 06, 2022 -

AutoNation Toyota Libertyville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2022

Able to meet customer requirements for vehicle needs. Sam got it done. Meeting my payment request. Worth the 1-1/2 hour drive. Awesome vehicle. More

by ungerdennis7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said Hanish, Sam Cervantes, Eric Htun
Dec 05, 2022 -

AutoNation Toyota Libertyville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2022

I have bought most of my cars from this dealership just because of their service department. They are professional, courteous and most importantly trustworthy. More

by magells2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 03, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2022

The process to buy our new car was fairly easy considering this is a difficult time to find a new car. They did not pressure us to buy things we didn’t need. They presented things that were opti More

by Tdkolak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lukas
Dec 03, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 01, 2022

I've purchased 2 vehicles at this dealership. 2012 Sienna ($30K) and 2021 Rav4 ($29K). My 2 years free maintenance on Rav4 expired in October but my milage is only 16K miles. In November I asked More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
Dec 02, 2022 -

AutoNation Toyota Libertyville responded

Hello Andy, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (224) 993-9001. We hope to hear from you.

Dec 14, 2022 -

Andy responded

After I posted my review, I had a chance to talk to GM Donald Banas. After listening to my story over the, he told me to schedule appointment for that maintenance service/second oil change free of charge per his approval. Following his recommendation, I had an appointment scheduled for last Saturday 12/10 When I called the Dealer day before 12/9 for confirmation, that appointment mysteriously disappeared. I have another appointment scheduled for this Saturday 10/17, hopefully there won't be any more surprises Andy.

November 30, 2022

Omar was extremely helpful and accommodating when I brought my vehicle in bc the engine light was on. He arranged for a ride home and back so I didn’t have to wait at the dealership! More

by Speclkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Dec 01, 2022 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

Everyone was pleasant from the time I walked in to the time I left, I went in for a brake service, I thought the price was a little high but what isn’t these days?! I waited for my car and I was surprised More

by Cstt13MyCar
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio and the cashier
Nov 30, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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