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AutoNation Toyota Libertyville

Libertyville, IL

4.5
1,221 Reviews
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1180 South Milwaukee Avenue

Libertyville, IL

60048

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Showing 1,221 reviews

December 29, 2022

Not pushy, very honest and helpful and patient , Jordan and Dimitriy were very considerate and knowledgeable More

by katmad1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitriy Azarov and Jordan Almadadheh
Jan 02, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 28, 2022

The service experience I had was better than amazing! Thank you so much for such great care More

by mntilly73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Jan 01, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 25, 2022

I have taken my highlander in to this dealership for every service check since I purchased it in 2015. They are very knowledgeable and helpful. Now the rest of my family brings their vehicles there as w More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 27, 2022 -

AutoNation Toyota Libertyville responded

Hello Wendy, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2022

Rick Samborski , straight shooter and took time to understand what I was looking for and offered alternatives to make me comfortable with my selection . Support team very helpful and quick More

by 4bobcooke4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Samborski
Dec 26, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 22, 2022

Love you guys , thank you for take care my car and keep it safe ., I always have happy friendly faces there . More

by jimespay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My car doctor Mauricio Ramos 😎
Dec 26, 2022 -

AutoNation Toyota Libertyville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Dec 26, 2022 -

jimespay responded

I be back 😎

December 22, 2022

Good customer service. Everyone was super helpful and the whole process was smooth and easy. A few extra charges tackled onto the price that were not necessary but everyt More

by Christina K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky
Dec 26, 2022 -

AutoNation Toyota Libertyville responded

Hi Christina, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

Is convenient for me and near to my house. people are very friendly and helpful for everything More

by m.marti0809@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza
Dec 26, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 21, 2022

Jim was very helpful and answered any questions we had. In addition he had a very great attitude. More

by Rkczerwien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
Dec 22, 2022 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2022

I brought my truck for new tires and after waiting they said they couldn’t do the alignment on it and that they can’t do it because my tires were aftermarket so wondering why they didn’t say that from the More

by Adrimark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know I think tony
Dec 24, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

December 20, 2022

As I said last time after your service, we saw dead leave and small tree branches inside the front engine area. But this time after your service, those dead leave and branches still remain there. What's m More

by Xiao Z Geng
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
I do not know
Dec 22, 2022 -

AutoNation Toyota Libertyville responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

Dec 25, 2022 -

Xiao Z Geng responded

Dear Madam/Sir, Someone in AutoNation Toyota Libertyville has owed me an explanation on why the same embarrassing happened twice on me. Thanks a lot for your great attention and huge help. Best regards, Xiao Z Geng

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