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AutoNation Toyota Libertyville

Libertyville, IL

4.5
1,222 Reviews
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1180 South Milwaukee Avenue

Libertyville, IL

60048

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Showing 1,222 reviews

April 19, 2023

As a rule, did not feel service personnel cared about me or my service needs. My person did warm up, but not until discovering I was a 20+ year customer More

by mamag1512
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob, one with no name visible
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

April 18, 2023

First time buyer here. All the staff were very helpful and professional. The whole process was an easy one. Great service. More

by Automatic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Eric
Apr 27, 2023 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 15, 2023

The repair service was pricey but very skillfully done. The big surprise was that my car's exterior was much dirtier when I picked it up than when I dropped it off, almost as if it had been left next to a More

by lauren_hahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 28, 2023 -

AutoNation Toyota Libertyville responded

Hello, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

April 14, 2023

I purchersed a car there and everyone was very attentive. The place is very organized as well and the cars are good. More

by karina G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pawel Scieszka
Apr 28, 2023 -

AutoNation Toyota Libertyville responded

Hi Karina, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 14, 2023

I am very Disappointment with the price for my car maintenance! The price was higher than I expected. I had the impression that the attendant suggested services that were not so necessary to be done o More

by dayfduarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
prefer not to mention
Apr 28, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

April 13, 2023

Good attention to customers, individual approach. All my concernes have been discussed and noted. Great service. More

by fandrlev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramos, Mauricio
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2023

Tire air pressure for my Yaris IA was not done correctly, front tires are supposed to be 36psi and rear tires are supposed to be 33psi and all were done at 32psi. I mentioned to the customer service rep to More

by J Rossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (224) 993-9001 to discuss what we can do to help.

April 12, 2023

Mauricio was thorough and understanding in knowing I could only afford to take care of safety issues. More

by tarawesselink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 11, 2023

Pawel was very helpful and kind. We appreciate pawel being patient, he is a incredible associate More

by kanwalmirza1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pawel S
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 11, 2023

Very pleased with Rick/Sales and Tom/Finance. Pre sales check over by the Mechanics should have been more thorough; windshield washer fluid was 3/4 gallon low and (4) tires were down 5 lbs. in ai More

by silvestri.michael56
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick/Sales. Tom/Finance
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 26, 2023 -

silvestri.michael56 responded

Must not have read the bottom portion of the comments which were not favorable!!

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