AutoNation Toyota Libertyville
Libertyville, IL
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As a rule, did not feel service personnel cared about me or my service needs. My person did warm up, but not until discovering I was a 20+ year customer or my service needs. My person did warm up, but not until discovering I was a 20+ year customer More
The repair service was pricey but very skillfully done. The big surprise was that my car's exterior was much dirtier when I picked it up than when I dropped it off, almost as if it had been left next to a The big surprise was that my car's exterior was much dirtier when I picked it up than when I dropped it off, almost as if it had been left next to a yard that was getting mowed. Since I waited half an hour after I paid my bill just to pick up the car, I didn't feel like waiting another 20 minutes or so for my "free" car wash. More
I am very Disappointment with the price for my car maintenance! The price was higher than I expected. I had the impression that the attendant suggested services that were not so necessary to be done o maintenance! The price was higher than I expected. I had the impression that the attendant suggested services that were not so necessary to be done on my car, causing the exorbitant value for maintenance. More
Tire air pressure for my Yaris IA was not done correctly, front tires are supposed to be 36psi and rear tires are supposed to be 33psi and all were done at 32psi. I mentioned to the customer service rep to front tires are supposed to be 36psi and rear tires are supposed to be 33psi and all were done at 32psi. I mentioned to the customer service rep to note the pressure on the door jamb. This is not the first time this has happened, even though I've mentioned it to other service reps when I have come in for service in the past. Not sure why this is so complicated. More
Very pleased with Rick/Sales and Tom/Finance. Pre sales check over by the Mechanics should have been more thorough; windshield washer fluid was 3/4 gallon low and (4) tires were down 5 lbs. in ai Pre sales check over by the Mechanics should have been more thorough; windshield washer fluid was 3/4 gallon low and (4) tires were down 5 lbs. in air pressure. First car we have purchased from Auto Nation, we will see how things go down the road. More