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AutoNation Toyota Libertyville

Libertyville, IL

Overview
Reviews
Vehicles
4.6
1,299 Reviews
For Toyota buyers in the Chicagoland area, there is no better place for new and used Toyota cars, trucks, and SUVs than AutoNation Toyota Libertyville. With all of the latest new Toyota models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Toyota car, truck, or SUV, or getting behind the wheel of a Toyota for the very first time, be sure to visit AutoNation Toyota Libertyville today!
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1180 South Milwaukee Avenue

Libertyville, IL

60048

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Showing 1,299 reviews

July 27, 2023

nice and clean dealership, people very friendly, sales person Eric Villa Gomez was really great, we had really pleasant experience, doing business with them my entire family is really happy with our new More

by hvalenciano2475
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Villa Gomez
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Jul 31, 2023 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future.

July 26, 2023

The service department can use some customer service improvement. When I first arrived, I had to wait about 10 to 15 minutes for someone to come and assist me and the customers in front of me who had be More

by Bermudez, Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 28, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. Thank you for the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 25, 2023

Very bright and clean dealership. Good coffee! Jax was very friendly and answered all of our questions. She drove with us on a test drive and her enthusiasm was contagious. She was ve More

by andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jax Cruz
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Jul 28, 2023 -

AutoNation Toyota Libertyville responded

Hi Andy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 24, 2023

Overall it was a good experience buying my fourth car in your branch except for the cars spare key that I have to pay for extra 200 dollars. More

by marygraceolac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art
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Jul 28, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 24, 2023

Davie took great care of us! It was a hassle free process! I will definitely recommend! More

by Andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davie
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Jul 28, 2023 -

AutoNation Toyota Libertyville responded

Hi Andrea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future.

July 22, 2023

Rob K in service is excellent and made sure my van was fixed right the first time. More

by plucansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Kolodny
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Jul 25, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 22, 2023

Great dealership, great sales team, great finance team - helpful follow ups & guidance through the entire process! More

by searle.ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Samborski
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Jul 25, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Libertyville! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

Never again would I ever use this dealership! Director of Service the worst person and needs a class in customer service. More

by RKS
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Director of service
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Jul 24, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

July 21, 2023

Nice work, finished onetime, and kept us updated to the status of the work. Getting an appointment online was easy and the drop-off/pickup was fairly quick. More

by Campbkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Jul 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

This feedback is regarding a vehicle service i did at this location. We have been servicing our vehicle here for year but this particular experience made it to one of the worst customer service experienc More

by Anamika
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
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Jul 25, 2023 -

AutoNation Toyota Libertyville responded

Hi Anamika, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

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