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AutoNation Toyota Libertyville
Libertyville, IL
1,299 Reviews
For Toyota buyers in the Chicagoland area, there is no better place for new and used Toyota cars, trucks, and SUVs than AutoNation Toyota Libertyville. With all of the latest new Toyota models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Toyota car, truck, or SUV, or getting behind the wheel of a Toyota for the very first time, be sure to visit AutoNation Toyota Libertyville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,299 reviews
August 18, 2023
I have been going to this dealer for at least ten years but this is the first time I was disappointed. I don't know what happened since my last service 6 months ago. The advisor promised that my car would but this is the first time I was disappointed. I don't know what happened since my last service 6 months ago. The advisor promised that my car would be done in 90 minutes, and he never came back to tell me it was delayed. I went to ask him 1hr and 55 minutes later and he said another 15 minutes. I saw that my car was parked and another 5 minutes go by. The advisor was already gone and the guy that was there was very rude. He finally got me checked out after another 10 minutes of waiting. Didn't even apologize for the long wait or offer a discount. I told him the other advisor said 90 minutes and all he said was this is what it is when we are short staffed. Also, they are doing renovations and the waiting area they have us in now doesn't have the wifi. You can try and click on it but nothing happens. I hope they get more staff soon and I miss the advisors that were invested in you. More
by melissa_fernandes_18
Employees Worked With
Don't remember the name
August 18, 2023
like the kindness of attendance that your team perform, service, explain of every detail that they perform, what they did, and what needs to be done. "Great team". service, explain of every detail that they perform, what they did, and what needs to be done. "Great team". More
by martinez.josea
Employees Worked With
Mauricio Ramos
August 17, 2023
Personnel is friendly! Great communication and updates on vehicle’s inspection and needs. Information given was clear and precise. Great communication and updates on vehicle’s inspection and needs. Information given was clear and precise. More
by mrodriguez8690
Employees Worked With
Jesse
August 13, 2023
They don’t care about customer. Like every dealership, they are money driven and after they succeed the customer is just another nuisance. Like every dealership, they are money driven and after they succeed the customer is just another nuisance. More
by Gerald
Employees Worked With
Service advisor
August 11, 2023
I am very happy with the service at Auto Nation Toyota. The service reps (Mauricio and Rob) are very helpful as well as Pedro. My car was fixed quickly and problem solved! The service reps (Mauricio and Rob) are very helpful as well as Pedro. My car was fixed quickly and problem solved! More
by valdunn
Employees Worked With
Mauricio, Rob and Pedro
