AutoNation Toyota Libertyville

Very good car dealership, very friendly staff ,clean facility , I recommend everyone to use their service. Thank you for your help !!! facility , I recommend everyone to use their service. Thank you for your help !!! More

Service was prompt efficient and courteous. Received full explanation of service recommendations and all questions were answered. Received full explanation of service recommendations and all questions were answered. More

Dmytro is by far the most unprofessional person I have ever spoken to EVER from ANY dealership. Tried to get an idea of price and trade in value to see if they would work with me. He provide some numbers ever spoken to EVER from ANY dealership. Tried to get an idea of price and trade in value to see if they would work with me. He provide some numbers and could not articulate in a calm manner how he got to his numbers. When asking questions if there were fees/taxes included in the price, he yelled and belittled you in frustration due to his lack of ability to explain; I had to ask him to mid-conversation why he was yelling as I was so shocked how somebody who is in sales, trying to win business, can act in such a heinous manner. Low balled my trade in by over 30% from kbb and 15% comparing to what other Toyota dealers offered over the phone just based on make/model/mileage/year. Ultimately I told him an OTD price on the car and trade-in that would get me to come in to close the deal. His answer was "Let me find out; I'll call you back" and never got a call back. All other dealerships I've called with the same approach are clear on where they are in terms of price and trade in and most of all respectful. Perhaps Dmytro doesn't represent the entire dealership, but if you have the luck of getting paired with him I would recommend to ask to work with another associate. More

Great service techs. Very professional and knowledgeable. Kept mr advised on the car service and wait time. Very professional and knowledgeable. Kept mr advised on the car service and wait time. More

They have a very amazing staff and a very clean atmosphere. Very welcoming and friendly atmosphere. Very welcoming and friendly More

Great experience friendly service answered all my questions would recommend to friends family and associates questions would recommend to friends family and associates More

Everyone at Toyota Libertyville was welcoming and helpful! Michael and Eric were great to work with. They were both kind and really took the time to answer all our questions. helpful! Michael and Eric were great to work with. They were both kind and really took the time to answer all our questions. More

My Rav 4 xle did not give good compartment cover accessories ,instead changed it to lower type. accessories ,instead changed it to lower type. More

Several associates ready to help. Tony is the best service guy, very helpful. Very detailed on his explanations on my car. Tony is the best service guy, very helpful. Very detailed on his explanations on my car. More

Great service and professionalism especially with Verina, my service advisor always. She takes care of me which is why I go out of my way to Libertyville. my service advisor always. She takes care of me which is why I go out of my way to Libertyville. More