AutoNation Toyota Libertyville

Decent experience buying a car from Autonation Libertyville Toyota. I enjoyed my interactions with my salesperson Erik. Reasons for not being 5 stars was the pushy finance person after repeatedly Libertyville Toyota. I enjoyed my interactions with my salesperson Erik. Reasons for not being 5 stars was the pushy finance person after repeatedly telling him no for extra warranties and the mandatory appearance protection that says optional on their sales sheets. More

The salesman Lukas we had was horrible; he didn’t even remember he had an appointment with us. When we told him our name he still didn’t know who we were. Mind you he scheduled the appointment himself, sp remember he had an appointment with us. When we told him our name he still didn’t know who we were. Mind you he scheduled the appointment himself, spoke to my husband that week, emailed several exchanges beforehand a couple days before the appointment. Then during the test drive of the vehicle we wanted (we knew exactly the vehicle we wanted to purchase so it wasn’t like we saw several of them) he was on his phone the whole time either texting or on a call because he had another customer who he seemed to be more interested in than us. We get back and he goes and tends to that customer and we are sitting there waiting for awhile. Finally when we get the finance paperwork going, I make it LOUD and clear I didn’t want them to keep running credit checks on me because of the hits on my credit report and he’s like “oh it won’t be a big deal because they are small hits so it won’t affect your score too bad” I told him you act like this is our first rodeo. We bought a house last year and clearly we are older than you and know what we are talking about. To date, my credit score went down 10 points thanks to all the checks they did. If it wasn’t for the vehicle we wanted so much, we would of walked out there because of this ONE salesman. The finance guy Eric was wonderful and he was the only one there that made our experience great. Everything else about the dealership was horrible and I won’t be back to buy another vehicle again because of how we were treated. More

Great people . .nice people to work with it..i will return for other car soon..!! Thank you!!! .nice people to work with it..i will return for other car soon..!! Thank you!!! More

Amazing experience with the dealership! Jax helped us find the best option to fit our needs in the budget. She is patient and informative and helped us to make wise decisions. We were there Jax helped us find the best option to fit our needs in the budget. She is patient and informative and helped us to make wise decisions. We were there for a test drive and left with a RAV4. The entire process was quick. If you visit this dealership I would highly recommend working with Jax, and you will not be disappointed! More

Great store great service! I would definitely be back and I will let everyone know about this store. I would definitely be back and I will let everyone know about this store. More

I purchased a used car from AutoNation Toyota Libertyville that happened to be in another location. After driving it home, a pretty serious issue was discovered which needed work. The AutoNatio Libertyville that happened to be in another location. After driving it home, a pretty serious issue was discovered which needed work. The AutoNation salesman, Dimitri, and the used car Manager, Jasper both took complete responsibility for the issue and came to my rescue immediately. I would not hesitate to buy another used care from them. They are truly stand up guys. More

One of the best dealership in the area and have one of the best service departments ever! Every time I bring in our Toyota cars for service and stuff always always excellent service every time! I recommen the best service departments ever! Every time I bring in our Toyota cars for service and stuff always always excellent service every time! I recommend your dealership to everyone I know! Keep up the excellent service and thank you and please extend my gratitude to a very special service provider Verina. I always try to get her when I come in for all my service issues and maintenance! More

I had a wonderful experience with this location. I came in close to closing time in a panic about my car and everyone took the best care of me and did it with grace. I had just moved from Arkansas a I came in close to closing time in a panic about my car and everyone took the best care of me and did it with grace. I had just moved from Arkansas and the staff took me into the office and made sure I got the best care possible. I appreciate everyone from the service desk staff all the way to the mechanics. More

Libertyville Toyota was great to work with. Courtney was an awesome, honest and straight forward sales rep. Eric H. was fun to work with and made paperwork go smoothly. Sam H. (General M Courtney was an awesome, honest and straight forward sales rep. Eric H. was fun to work with and made paperwork go smoothly. Sam H. (General Manager) truly a stand up guy. Would recommend this dealership and any of the people I mention above. Thanks Libertyville Toyota John More

I love having Verina as my service advisor. She seems to listen to what I am saying about my car and if anything needs repairing outside of the normal maintenance, she do everything she can to She seems to listen to what I am saying about my car and if anything needs repairing outside of the normal maintenance, she do everything she can to get me the best rate. She is truly the BEST! Arnold is fantastic too! I love his honesty and willingness to listen to my concerns and work with me to correct the issue. That’s why I have been bringing my car here for the past 18 years. More