
AutoNation Toyota Libertyville
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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They were supposed to take care of my car registration and send me my lisence plate in the mail. The temporary license plate they issued me expires in 5 days and I'm told it'll be another 3 weeks before and send me my lisence plate in the mail. The temporary license plate they issued me expires in 5 days and I'm told it'll be another 3 weeks before I will recieve my license plate. Their solution was to email me an attachment with my purchase agreement along with an explanation of the situation, so I can show the police officer when I get pulled over. I don't think the email will be sufficient enough for a police officer and I am not looking forward to potentially getting pulled over all the time for expire plates. The worst part is it's clear that they just dragged their feet or just completely forgot to process my registration info. I have a few other complaints but this is the most impactful. I would never recommend this dealership and they have ruined the reputation of Autonation as a whole. I like the car I bought but I regret buying it because of my experience at this dealership. More
The dealers were very knowledgeable and friendly. They were able to explain all of the features and made the buying process run quite smoothly. They were able to explain all of the features and made the buying process run quite smoothly. More
Was passed from dealer to dealer and never spoke with the same person twice. Communication breakdowns at every pass. Left me with too many questions. same person twice. Communication breakdowns at every pass. Left me with too many questions. More