AutoNation Toyota Libertyville

I purchased a Chevy Astro van for $7,200.00 Its a lemon, the starter was bad which cost me 300 dollars to replace, the driver side miror is missing, the fan assembly in the cabin is missing, the gloves comp the starter was bad which cost me 300 dollars to replace, the driver side miror is missing, the fan assembly in the cabin is missing, the gloves compartment is damaged, no fluids were changed, the air cleaner was not changed, fuel filter isn't changed, brakes are in very bad shape, the vehicle was used for long time so the wheels are rusted and wheels are grinding. By listening to noise of the both doors, I know its a accident vehicle. This is a complete lemon. I am not a satisfied customer at all. I am repenting on my decesion. The dealer showed a false carfax report to me! On top of all this, the person who sold me the van is registered on wrong name. More

The sales staff was very courteous but the Business Manager was very arrogant and rude. We were told that if we didn't pay the MSRP on the vehicle that he would just get it from someone who would !! Th Manager was very arrogant and rude. We were told that if we didn't pay the MSRP on the vehicle that he would just get it from someone who would !! The option of ordering a vehicle was also never offered or addressed. Honda will be getting my business ( and my friends and family ) from now on because they have been awesome !!!! I would strongly recommend to anyone that they stay away from this dealership ! More

they put in cheap parts and make their customers wait for ridiculously long periods of time. They also make a sport out of trying to blittle female clients (firsthand knowledge) and in the end just give you ridiculously long periods of time. They also make a sport out of trying to blittle female clients (firsthand knowledge) and in the end just give you a cop out answer like well everything in the car is safe...therefore there is nothing we can do (or have to do).... More

This dealer was OK when I purchased my car. However, upon return for service, they were very rude and unaccommodating. I will never return to this dealer again. Maybe I caught them on a busy/stressful upon return for service, they were very rude and unaccommodating. I will never return to this dealer again. Maybe I caught them on a busy/stressful day, but I don't think I'll be returning there for service...I'm surprised they received the Toyota President's award for customer service! I regret giving them my business. More

One of the best dealerships in the Chicago area. I have bought five cars in the last 12 years from them, and I have had nothing but the best experiences I could imagine. bought five cars in the last 12 years from them, and I have had nothing but the best experiences I could imagine. More

I purchased two vehicles, 02 MR2 and 03 Corolla both with extended warranty.<br><br>I have had nothing but problems with the service department and its manager.<br> <br>I brought my car in to have the t with extended warranty.<br><br>I have had nothing but problems with the service department and its manager.<br> <br>I brought my car in to have the tires changed 4 wheel alignment and a car wash. When I got the car back I noiced that they had ruined the rims (scratches and gouges). When I confronted the Service Manager about it (Dan) he told me they didnt do it, and wanted to charge me $50.00 per wheel to get it repaired. I also noticed large black (my car is silver) streaks of stuff along the bottim side of my car. They did a horrible job of detailing the car (cost me $40.00) but I did get a instore credit (not like I will use it) from their most helpful service employee the night manager Mike.<br><br>The sales floor treated me very well. The service department was very rude, called me a liar, and was very hostile. I will never do buisness with Libertyville Toyota again.<br> More