AutoNation Toyota Libertyville

This dealership has a friendly vibe, and the employee's there really show it! Especially Terry, he helped me with every little question I had and gave me confidence in the car I was buying. He f employee's there really show it! Especially Terry, he helped me with every little question I had and gave me confidence in the car I was buying. He fixed anything that needed to be, and he was definitely always on top of his game. I would recommenced this dealership to anyone that is buying a first car or a car in general! They really have different cars that fill a persons specific needs and wants and are a trust worthy company. More

Terence Ogara was knowledgeable, friendly and very helpful. We would buy a car from here again anytime! We bought a Toyota Camry and we love it! helpful. We would buy a car from here again anytime! We bought a Toyota Camry and we love it! More

The salesmen and manger treated us with no respect and they talked to me and my wife very rudely. I wouldn't recommend this dealership to anyone. They agreed on a price and a couple minutes after they ref they talked to me and my wife very rudely. I wouldn't recommend this dealership to anyone. They agreed on a price and a couple minutes after they refused to sell the car on the agreed price.-joy More

Keith was very easy to work with when I bought my RAV4. He is not pushy and really listens to his customer. He really worked hard to get us what we wanted. He is not pushy and really listens to his customer. He really worked hard to get us what we wanted. More

Tire pressure light went on when I was in the area. Pulled right in to the service area, greeted instantly by Sean who took care of everything. Loved the warm and friendly customer waiting area. Ever Pulled right in to the service area, greeted instantly by Sean who took care of everything. Loved the warm and friendly customer waiting area. Everyone working there is friendly, ready to say hi, and with a smile. Great experience. More

Used Costco car purchase program to get price below invoice without hassle. Friendly salesman Keith Habich helped us select trim package and personally drove car in swap with another dealership to get invoice without hassle. Friendly salesman Keith Habich helped us select trim package and personally drove car in swap with another dealership to get the color and interior my wife wanted. He gave us his home cell so we could call to set up a convenient delivery time for us on his day off. Finance man Ilya Filatoff helped me successfully navigate a phone maze with my broker to get a cashiers check to close the deal. More

I bought my used Subaru from these guys and almost immediately the knock sensor went bad. I called and called hoping to speak with a manager- they never called back. I took it in and they replaced it, immediately the knock sensor went bad. I called and called hoping to speak with a manager- they never called back. I took it in and they replaced it, and three months later it went funny again. When I brought it back to have them look at it, they told me (after a 2.5 hour wait) that they didn't have the tools they needed to diagnose it, and to take it to a Subaru dealer. I did, but the part was only under warrantee at this dealership. I spent a total of 5 hours driving around this week coming and going to get the car looked at by these people, and when they finally found me a part and replaced it (for the second time) I asked them to put gas in my car. They said that since it wasn't "their fault" I'd jut have to suck it up and put gas in my car myself. I contend that this is poor customer service since it's obvious that had they replaced the knock sensor properly the first time, I wouldn't have ever gone back a second time and spent 5 hours and $50 in gas running around like a chicken with my head cut off. Needless to say, I won't be getting any more work done at this dealership- they're not trustworthy and never call you back. More

The staff is very friendly and helpful. The new remodeled waiting is comfortable. The popcorn is a nice touch. I felt like the really know my car and take the time to listen to my needs. I wish more dealers waiting is comfortable. The popcorn is a nice touch. I felt like the really know my car and take the time to listen to my needs. I wish more dealers are like this. Keep it up More

I have wasted some time there and eventually bought another car elsewhere, but they came to my house and apologized in person. Won't hold a grudge... another car elsewhere, but they came to my house and apologized in person. Won't hold a grudge... More

Very pleasant car buying experience. Libertyville Toyota is a huge dealership with a very big inventory. The place is clean, accommodating and very friendly. Rick was very easy to work with. I went there to is a huge dealership with a very big inventory. The place is clean, accommodating and very friendly. Rick was very easy to work with. I went there to purchase a used car, maybe a 2010-2012 with low miles. After looking around and test driving I decided what I really wanted and needed was a new car. I purchased a 2013 Toyota corolla and I LOVE it! This car is amazing. I would highly recommend this this dealership. More