AutoNation Toyota Libertyville

Went to the Dealership today to buy a new Toyota car. Left the dealership as the sales person did not negotiate a price. Within an hour they called me and gave a new quote. After considering it I have Left the dealership as the sales person did not negotiate a price. Within an hour they called me and gave a new quote. After considering it I have called them back within 2 hours and the salesman refused to honor the price he quoted 2 hours earlier. Would stay away from this dishonest dealership!!! I have had a follow up conversation with Alfredo. He took care of business. We are all good now. Appreciate his professionalism and prompt response. Pleasure to do business! Respectfully, Aleksandr More

Had a recall and could fix cause I don’t have Toyota Care. Disappointed that I have to go back again and spend another hour and a half dealing with this. Care. Disappointed that I have to go back again and spend another hour and a half dealing with this. More

Easy to make and schedule an appointment for service. Friendly service advisors when you get there and check in. Services completed in a timely manner. Everyone was welcoming and professional as expected Friendly service advisors when you get there and check in. Services completed in a timely manner. Everyone was welcoming and professional as expected. No issues whatsoever. Would highly recommend for car maintenance and repair services. More

In the past, I would have given this dealership a 5. The service rep who assisted me was great! I had an issue with another rep not being very responsive when my rep had stepped out. I asked if he wa The service rep who assisted me was great! I had an issue with another rep not being very responsive when my rep had stepped out. I asked if he was returning soon b/c my car was ready and he only told me that he didn’t know where my rep was. He didn’t offer to find him or to help me. So, I waited for him to return. It wasn’t long but I expect to be treated better. More

The staff were very helpful and efficient and done in a timely manner Thank you Happy Easter !! timely manner Thank you Happy Easter !! More

Very poor customer relations. Doesn’t appreciate return customer. Sold me a car with no navigation system and told me they will correct the issue. When i called back they are no Doesn’t appreciate return customer. Sold me a car with no navigation system and told me they will correct the issue. When i called back they are not answering my calls. Very dishonest management. Don't buy car from there you will be cheated on. I guarantee. More

I had a car battery situation yesterday with my 2012 Camry. It left me stuck at a restaurant in Wauconda. I phoned Toyota and the young man had me try certain things that might help me start the car Camry. It left me stuck at a restaurant in Wauconda. I phoned Toyota and the young man had me try certain things that might help me start the car and narrowed the problem down to a possible dead battery. He then suggested I have the battery jumped and then drive to Toyota. My son-in-law drove to me and got me going. Upon arriving in Libertyville, Ron immediately met me and asked if he could help me. After investigating my history of my car, he said the battery had some life left but, it was 4 years old. He said I had the option of continuing to drive it or, get it replaced. I chose the latter option and thanks to all the help I received along the way, I'm back in business. Professional, courteous, helpful as always at Toyota in Libertyville. More

Salesman Mobi ad the finance team did a good job with my purchase of the Totota 4 runner 2019. I Appreciate the help and service provided purchase of the Totota 4 runner 2019. I Appreciate the help and service provided More

AutoNation Toyota Libertyville has always provided top-notch customer service. I purchased my 2015 Highlander from another dealership, but when I moved to the area I started going there for service. top-notch customer service. I purchased my 2015 Highlander from another dealership, but when I moved to the area I started going there for service. They have always been prompt and honest about my vehicle's needs. More

This is the best experience I have ever had purchasing a vehicle. Fast, efficient, and no hassle. vehicle. Fast, efficient, and no hassle. More