AutoNation Toyota Libertyville
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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It was my first time for service at this location and 5 hours later for oil change and brakes. Not sure what’s a good time frame. My only complaint is someone forgot to reset the maintenance idiot icon. hours later for oil change and brakes. Not sure what’s a good time frame. My only complaint is someone forgot to reset the maintenance idiot icon. When new hubcap comes in maybe they can reset that maintenance icon that appears. I do not want to see thus icon for another 10,000 miles. Service person and techs were very nice and informative. More
Very efficient and no nonsense service. We called ahead of time, and was taken care of immediately. Test drove the car and the finance process and checks done were immediate. of time, and was taken care of immediately. Test drove the car and the finance process and checks done were immediate. More
None of the service people wearing masks.Only a couple None of the service people wearing masks. Only a couple of customer service people wearing masks inside. They outsource their calls now so you canno None of the service people wearing masks. Only a couple of customer service people wearing masks inside. They outsource their calls now so you cannot speak to service directly. So could not check on warranty on my car. They said someone would call me and no one ever did. Wanted to charge me $85 a screw to replace my license plates. Never going back! More
I am so disappointed in this dealership's integrity of the serviced department. I used to trust them. When I took my car in for routine maintenance I was lead to believe that all the procedures they were the serviced department. I used to trust them. When I took my car in for routine maintenance I was lead to believe that all the procedures they were suggesting were as recommended by Toyota. I became suspicious afterwards and investigated . I found out that I waisted $300 dollars on unnecessary services. An honest dealership would clearly delineate services recommended by the manufacturer's "maintenance guide" from those recommended by someone else. If something isn't done to make this better I will be looking else ware for sales and service. I also intend to inform Toyota how they are being misrepresented by this dealer. More
The dealership is great in a non pressure sales method. They did not push unnecessary add one. Looking for a place that isn’t gouging you during the shortage of autos go to Auto Nation in Libertyville. They did not push unnecessary add one. Looking for a place that isn’t gouging you during the shortage of autos go to Auto Nation in Libertyville. More