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AutoNation Toyota Libertyville

Libertyville, IL

4.5
1,220 Reviews
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1180 South Milwaukee Avenue

Libertyville, IL

60048

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Showing 1,220 reviews

February 01, 2022

Rick took great care of me. Very knowledgeable person and I recommend AutoNation Libertyville to everyone. More

by jimklg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick S
Feb 05, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Libertyville! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 31, 2022

People waiting for 2.5 hours . On my end was the same when they called me nothing done for my changed oil not due yet. Tire rotation unable coz my 4 tires needs to be change not emergency. A broken bulb More

by josefina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie
Feb 03, 2022 -

AutoNation Toyota Libertyville responded

Hi Josefina, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (224) 993-9001 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 31, 2022

George my salesman was the absolute best!! He should be doing all the training. He was terrific. More

by Dickinsonjmarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Adame
January 31, 2022

The actual service here is good, but the complete lack of compliance with the mask mandate by the staff means I’ll never go back. Shows a complete lack of respect for customers’ well-being and comfort levels More

by ToyotaMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse
Feb 03, 2022 -

AutoNation Toyota Libertyville responded

Hi Toyotamom, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

January 31, 2022

I drove from Savannah, Ga nad had a flat. I called this dealership and they were able to get me in quickly. They had fantastic service and wonderful service personnel that were friendly and professional. T More

by deusvult71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Verina Joyner
Feb 03, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 31, 2022

Carlos is the best when you need service. He takes great care of you and your needs. More

by Dandk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 03, 2022 -

AutoNation Toyota Libertyville responded

Hi Dandk, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 29, 2022

Very responsive upon arrival. Offer concise explanations of service suggestions. Provide immediate cost if service. Comfortable waiting lounge. Update any suggestions of preventive maintenance as it’s dis More

by rwcovert76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Hamilton
Feb 01, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

Toyota of Libertyville has always been a reliable and an excellent source for repairs and maintenance. Their staff and advisors are very good, and the results of the service are great. I've been bringing More

by JMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza
Jan 31, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2022

Quality and professionalism in services performed Always keep you informed of status and wash your vehicle as added plus. More

by Toyota Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 31, 2022 -

AutoNation Toyota Libertyville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 27, 2022

My service tech was knowledgeable, courteous, and prompt. He kept me informed of the work being performed and the timeframe for completion. He gets 5 stars. More

by david.nelson22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kolodny
Jan 30, 2022 -

AutoNation Toyota Libertyville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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