AutoNation Toyota Libertyville

I think the crew in toyota services is the best in tow keep you Hard work keep you Hard work More

I am so disappointed in this dealership's integrity of the serviced department. I used to trust them. When I took my car in for routine maintenance I was lead to believe that all the procedures they were the serviced department. I used to trust them. When I took my car in for routine maintenance I was lead to believe that all the procedures they were suggesting were as recommended by Toyota. I became suspicious afterwards and investigated . I found out that I waisted $300 dollars on unnecessary services. An honest dealership would clearly delineate services recommended by the manufacturer's "maintenance guide" from those recommended by someone else. If something isn't done to make this better I will be looking else ware for sales and service. I also intend to inform Toyota how they are being misrepresented by this dealer. More

Always order wrong parts, don’t do complete service, I am going to switch. Waste of my time. going to switch. Waste of my time. More

The dealership is great in a non pressure sales method. They did not push unnecessary add one. Looking for a place that isn’t gouging you during the shortage of autos go to Auto Nation in Libertyville. They did not push unnecessary add one. Looking for a place that isn’t gouging you during the shortage of autos go to Auto Nation in Libertyville. More

They are very friendly and the service is great. I never have been disappointed at all. have been disappointed at all. More

Carlos at Libertyville is great customer service. He tells you things to be done in very honest way and takes good care of your car. tells you things to be done in very honest way and takes good care of your car. More

I found the service department to be very helpful in explaining what was needed as well as what is scheduled in the near term. explaining what was needed as well as what is scheduled in the near term. More

A total numbers game and impersonal experience every time I am there. They are not in the business of customer service and do not know how to make service a pleasant experience. Even when they say your car i I am there. They are not in the business of customer service and do not know how to make service a pleasant experience. Even when they say your car is ready, be prepared to wait at least 20 minutes for it to be brought around (wet and dripping). No one was around to make sure I got out of the garage door which was closed and then I still had to wait and honk. Ridiculous. More

Best purchasing experience I have ever had at a dealership. I bought a 2022 Highlander Hybrid and everything was terrific. dealership. I bought a 2022 Highlander Hybrid and everything was terrific. More

Super easy buying process with Jim. Thanks to sales and managers for great experience! Recommend to everyone! managers for great experience! Recommend to everyone! More