Back

AutoNation Toyota Libertyville

Libertyville, IL

4.5
1,220 Reviews
Contact Dealership

1180 South Milwaukee Avenue

Libertyville, IL

60048

Directions

By Type

Showing 1,220 reviews

February 14, 2022

After getting an oil change I had ti return he next day they never reset the notice on the dashboard and I was worried that they did not change my oil because it still said oil service required. I had ti d More

by Mlae33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor
Feb 17, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (224) 993-9001 to discuss what we can do to help.

February 11, 2022

Went for maintenance, needed oil change,promised 1 hour, was out in 45 minutes. Very accomodating. More

by kevinfrei1550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 15, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

I had a scheduled appointment for 5k miles maintenance on a vehicle with 5,770 miles and the tech checked off all fluids checked and ok 9 days later low oil warning checked level very low. Called dealership More

by CTRusso
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
Feb 14, 2022 -

AutoNation Toyota Libertyville responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (224) 993-9001 so we can work towards a resolution. We look forward to hearing from you. Take care!

February 11, 2022

I brought my car for 5k schedule services. The process was smooth and took just 30 minutes. More

by bz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kavin Lemke
Feb 15, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

It was my first time for service at this location and 5 hours later for oil change and brakes. Not sure what’s a good time frame. My only complaint is someone forgot to reset the maintenance idiot icon. More

by Csnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 15, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

Very efficient and no nonsense service. We called ahead of time, and was taken care of immediately. Test drove the car and the finance process and checks done were immediate. More

by Cardozap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mobi, Alex (Sasha) and the finance manager
Feb 12, 2022 -

AutoNation Toyota Libertyville responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

February 10, 2022

Best Toyota service center & dealership in Libertyville. I highly recommend Autonation Toyota if you’re looking to service your Toyota. More

by akovalir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina
Feb 12, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future.

February 10, 2022

Chuck Davies and his crew always do a great job I wouldn't think of brining my car any where else More

by Rnovainv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Davies
Feb 12, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2022

The dealership is accommodating, the waiting area is nice and a good place to relax while waiting More

by Beaules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 11, 2022 -

AutoNation Toyota Libertyville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2022

None of the service people wearing masks.Only a couple None of the service people wearing masks. Only a couple of customer service people wearing masks inside. They outsource their calls now so you canno More

by NancyT147
Recommend Dealer
No
Employees Worked With
n/a
Feb 10, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (224) 993-9001 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

...
100
...