AutoNation Toyota Leesburg - Service Center

I took my truck in for an oil change and to have it checked out before I make a long trip to Arkansas this winter. The staff was exceptionally pleasant and professional, and the communication was grea checked out before I make a long trip to Arkansas this winter. The staff was exceptionally pleasant and professional, and the communication was great. Hugh gave the truck a thorough inspection and went through everything he saw with me. The good news was that everything looked good and I should keep an eye on the corrosion and wear on the brake rotors. Other shops likely would have tried to tell me they needed replacement. The waiting area is very nice and comfortable. I waited at the dealership while the work was done and the wait time was very reasonable. I will definitely use this dealership for service in the future and it makes me more inclined to buy a car there in the future. More

Dealership addressed recall notice. I raised a safety concern regarding the low beam headlights and I was told that it was designed that way by Toyota and would not pass the safety insp I raised a safety concern regarding the low beam headlights and I was told that it was designed that way by Toyota and would not pass the safety inspection if the headlights were adjusted. I would like this headlight safety issue be escalated to Toyota corporation so they could resolve this. I really feel this is a safety issue of how the low beam headlights were designed More

Service advisor was professional and honest on service needed on my vehicle. My vehicle was ready in a timely manner needed on my vehicle. My vehicle was ready in a timely manner More

My service rep Danial was great he answered all my questions and concerns and even helping to get the cost of the repairs as low as possible. My only negative was with the service review for the used questions and concerns and even helping to get the cost of the repairs as low as possible. My only negative was with the service review for the used auto before sale. My back brakes were one number above the red zone which is 5 it was 4. I had the car for just six months I work from home am a Widow and on a tight budget. When I went for the 6 months maintenance, expecting to only pay maintenance fee of around $350 it ended up being almost $800 .My brakes were metal to metal after only 6,000 miles. I know it would cost the dealership to replace the brakes but it would have gone a long way toward me being 100% happy and being confident that I would not have to have major repairs the next time I buy a used car from the dealer. More

The service department is very easy to work with and I have not felt like they try to sell un needed services have not felt like they try to sell un needed services More

Great customer service, everyone is really nice! Carlos Riera and Luis Vargas had explained my best options clearly and I received exactly what I needed 👍🏻 Carlos Riera and Luis Vargas had explained my best options clearly and I received exactly what I needed 👍🏻 More

Very good customer service and very nice, clean waiting area. So easy to book an appointment. area. So easy to book an appointment. More

Excellent service, easy to get appointment at desired Time, excellent service reps, reasonable time waiting Time, excellent service reps, reasonable time waiting More

They complete my maintenance on time. Also show me the check up chart. I am very happy and I will come back. Also show me the check up chart. I am very happy and I will come back. More