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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.6
629 Reviews

629 Reviews of AutoNation Toyota Leesburg - Service Center

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September 22, 2022

It was pleasant experience. But they forgot to wash the car. This was a simple visit to get tire rotation. More

by dkumar202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Sep 27, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

September 22, 2022

Extremely bad service this time from the time I entered the dealership. Ordered wrong parts by Toyota had to leave the car for a week. The representatives were ok. Tim Nguyen was very helpful. Most likely More

by Hamedeh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Nguyen
Sep 26, 2022 -

AutoNation Toyota Leesburg responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3965 to discuss what we can do to help.

September 22, 2022

I had a appointment for 5000 mile service. Was taken care of quickly and efficiently. More

by alex_dehdashty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 26, 2022 -

AutoNation Toyota Leesburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 22, 2022

Had a previously bad experience (installed air filter backwards) but after a couple years I gave them another try. I tried to book online but couldn't be found in the system so I called. After being put More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A few
Sep 27, 2022 -

AutoNation Toyota Leesburg responded

Hi David, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (571) 357-3965. We'd appreciate the chance to make your experience a more positive one.

September 21, 2022

Had a 1pm appointment and they forgot about me. Didn’t get seen until after 2pm. They had the car for less than 30 minutes and I certainly don’t think they had the time to do all the required items More

by t7scott23
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris
Sep 25, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (571) 357-3965. We'd appreciate the chance to make your experience a positive one.

September 19, 2022

I have had my Toyota Avalon maintained at AutoNation since moving from NJ eight years ago and have been very pleased. This visit was to get my certification and emissions inspections which was done whil More

by Lacy Bradshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Chung
Sep 23, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 17, 2022

The set up is very efficient from being greeted at the service bay, to the service manager desk, to the payment counter. Their prices are competitive and after six years of taking my two Lexus autos to t More

by jk02418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
na
Sep 21, 2022 -

AutoNation Toyota Leesburg responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

September 15, 2022

I had a wonderful experience working with the team at AutoNation. The service was awesome. More

by Nazeeya
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember the name
Sep 19, 2022 -

AutoNation Toyota Leesburg responded

Hi Nazeeya! We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 14, 2022

Explained thoroughly what will be taking place during my service visit. Very pleased with my service More

by alinasahakian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 18, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 14, 2022

appointment easy to schedule, my vehicle was serviced at the scheduled appointment time, the estimated wait time to complete the work was accurate. The service rep was polite and professional. I recommend More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I did not get the name of the service rep, but he was outstanding.
Sep 18, 2022 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

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