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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.6
629 Reviews

629 Reviews of AutoNation Toyota Leesburg - Service Center

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December 10, 2022

Very good service and very nice and helpful personnel. The wait time was reasonable and the person helping me was clear on what needed to be done on the car. More

by adnan_hila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Musa
Dec 13, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2022

Me & my family loves AutoNation Leesburg. Always I get best service for my 3 cars. Every one is very helpful & my work always done to the best. Justin is my preferred person I always deal More

by Ayahya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 12, 2022 -

AutoNation Toyota Leesburg responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Leesburg. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care! Drive safe, and we'll see you on the road.

December 09, 2022

The service department is awesome, especially Justin and Bryan. We continue to bring both our Toyotas to Leesburg because of those two! More

by dlhampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Embrey
Dec 12, 2022 -

AutoNation Toyota Leesburg responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2022

There was a Recall on my Rav4Hybrid for an update to the power train. I was very pleased with the customer service. Moses was very kind, polite and professional. He explained everything very well. I will de More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir (by phone), Merghane (email), Moses (in-person)
Dec 12, 2022 -

AutoNation Toyota Leesburg responded

Hello Sandy, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 09, 2022

I appreciate the fine work and the professionalism of this dealership. I'm pleased with the attention they give to my vehicles. More

by Happy Sienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Bryan
Dec 12, 2022 -

AutoNation Toyota Leesburg responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2022

I’ve never had a bad experience at Toyota of Leesburg and we’ve been a customer for 19 years. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 09, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2022

Seem to be in too big of a hurry to get vehicles done. Sloppy work. And now concerns about frame warranty on my Tacoma More

by jeembo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristin Lewis-Smith
Dec 09, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (571) 357-3965. We hope to hear from you.

December 05, 2022

Waiting area has comfortable seating but chairs are close together and I don’t see any sanitizing of them happening. Could there be a quiet zone? Between the tv blaring and phone usage eh gads. They keep More

by Judy Lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have
Dec 07, 2022 -

AutoNation Toyota Leesburg responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 02, 2022

I took my car for oil change and asked to add air to my tires and because I was not paying for that service which will take maybe 5 minutes and was not done. I would not service my car there if I don’t nee More

by Not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 04, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3965 to discuss what we can do to help.

December 02, 2022

The service was quick and the problem was resolved in 1 visit. The dealership was clean and well taken care of. Nice touch providing free coffee/tea/hot chocolate, water, and ice cream. Thank you! More

by gatanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Riera
Dec 04, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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