AutoNation Toyota Leesburg - Service Center
Leesburg, VA
629 Reviews of AutoNation Toyota Leesburg - Service Center
Very good service and very nice and helpful personnel. The wait time was reasonable and the person helping me was clear on what needed to be done on the car. The wait time was reasonable and the person helping me was clear on what needed to be done on the car. More
Me & my family loves AutoNation Leesburg. Always I get best service for my 3 cars. Every one is very helpful & my work always done to the best. Justin is my preferred person I always deal Always I get best service for my 3 cars. Every one is very helpful & my work always done to the best. Justin is my preferred person I always deal with my servicing & other stuff. Justin is simply wonderful professional knowledgeable person & very helpful. More
There was a Recall on my Rav4Hybrid for an update to the power train. I was very pleased with the customer service. Moses was very kind, polite and professional. He explained everything very well. I will de power train. I was very pleased with the customer service. Moses was very kind, polite and professional. He explained everything very well. I will definitely return to this Toyota Dealer. More
Waiting area has comfortable seating but chairs are close together and I don’t see any sanitizing of them happening. Could there be a quiet zone? Between the tv blaring and phone usage eh gads. They keep together and I don’t see any sanitizing of them happening. Could there be a quiet zone? Between the tv blaring and phone usage eh gads. They keep you informed of what needs to be done. It would be helpful to put a time frame on it. Cashiers seem confused on who was checking me out and where paperwork was even though the service rep (terrific in this department) went through it line by line, showed the discount, walked me to cashier and handed paper to them. The only people who don’t call you by name. I would give 5 stars if they ran my car through the car wash before returning. More
I took my car for oil change and asked to add air to my tires and because I was not paying for that service which will take maybe 5 minutes and was not done. I would not service my car there if I don’t nee tires and because I was not paying for that service which will take maybe 5 minutes and was not done. I would not service my car there if I don’t need to. No customer service. More
The service was quick and the problem was resolved in 1 visit. The dealership was clean and well taken care of. Nice touch providing free coffee/tea/hot chocolate, water, and ice cream. Thank you! visit. The dealership was clean and well taken care of. Nice touch providing free coffee/tea/hot chocolate, water, and ice cream. Thank you! More