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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.6
629 Reviews

629 Reviews of AutoNation Toyota Leesburg - Service Center

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January 01, 2023

AutoNation is has convenient hours with great service managers. It’s a pleasure to work with them! More

by Emedmonds313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Jose
Jan 04, 2023 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 28, 2022

Although there were many people to help out, it did take considerable amount to check in for the scheduled service More

by ranveer.ambati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 31, 2022 -

AutoNation Toyota Leesburg responded

Hi Ranveer, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 24, 2022

Reasonable service with a few issues. I went in because my Tire Pressure indicator light, as well as the Information display showing the tire pressure on the 4 tires were both not workin More

by hharris3226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Dec 27, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Leesburg. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3965 to discuss what we can do to help.

December 23, 2022

Superb service once again, spearheaded by Justin E. , efficiently handled, professional interaction and most importantly mechanically top notch. Great relationship to date w/this dealership. Consideri More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin E.
Dec 27, 2022 -

AutoNation Toyota Leesburg responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

Service Rep Louis Chung is a 1st class rep; he kept us informed with updates and explained all work that was done. Dealership has plenty of sitting. A-1 service! Kudos! More

by kixster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Chung
Dec 26, 2022 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 20, 2022

We have been having service performed on my RAV 4 for many years and have always had excellent service. It is GREAT to have Justin Embrey back as our service representative. He was missed so much. Mer More

by mctdkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Embrey
Dec 24, 2022 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Dec 25, 2022 -

mctdkt responded

Keep up the great service!

December 19, 2022

I want to thank Chris Dutton for making my day on my visit. It's refreshing to know that people like him who actually listen and care about customers are still around. He was the best person of the m More

by arthurmax5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dutton
Dec 22, 2022 -

AutoNation Toyota Leesburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 19, 2022

Honest and qualified service department that provides excellent repair work and even more excellent customer service! More

by mlefforge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Embrey
Dec 22, 2022 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 18, 2022

As always, the service department performed exceptionally well. The necessary work was fully explained and completed in a reasonable amount of time. All of my questions were answered completely and I felt More

by Bethpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Dorsey, Wade Burgee, Louis Chung
December 13, 2022

The work on my vehicle was performed in a timely manner and service performed was fully explained to me. More

by kbyrnes320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Cervantes (sp)
Dec 15, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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