AutoNation Toyota Leesburg - Service Center

Excellent customer service. Kristin is outstanding and professional every time. Now own my third Toyota and Kristins service will be a major reason in considering this dealershi Kristin is outstanding and professional every time. Now own my third Toyota and Kristins service will be a major reason in considering this dealership for my next purchase. Don't know technician's name but did a great job itemizing items that needed attention. More

Great service at an extremely reliable price. Excellent! The staff was clear with what was needed, transparent in their assessment, and delivered quickly. Excellent! The staff was clear with what was needed, transparent in their assessment, and delivered quickly. More

Margaret in Parts went above and beyond to help me get the right parts I needed and saved me money! the right parts I needed and saved me money! More

Very courteous staff. Service is fast and finished as told. Absolutely no pressure. This is not the first time but every time during the last four years. Service is fast and finished as told. Absolutely no pressure. This is not the first time but every time during the last four years. More

Was told on the phone my service would take about 90 minutes. When I arrived, I learned it would take 5+ hours. Managed to find a ride home. Eight hours later I called to check on the car as I hadn't he minutes. When I arrived, I learned it would take 5+ hours. Managed to find a ride home. Eight hours later I called to check on the car as I hadn't heard anything. It was ready. Picked up my car only to find the glove compartment now wouldn't open/close properly. Drove BACK to dealership. No tech people there anymore. Had to drive BACK to dealership the next day to have that fixed. More

I’m always very satisfied with their prompt and wonderful service. Daniel is a great service representative. service. Daniel is a great service representative. More

Service very good people happy when we need help something we don’t know they explain something we don’t know they explain More

The service was friendly, professional and fast. I waited for my vehicle and received text messages with the status. An awesome feature! I waited for my vehicle and received text messages with the status. An awesome feature! More

honestly, I've always hated this dealership, but when my 2015 Prius exhibited electrical problems, I took it to them. They deduced that the car was fine, the radio unit was broken (preventing me from using 2015 Prius exhibited electrical problems, I took it to them. They deduced that the car was fine, the radio unit was broken (preventing me from using the hands-free and GPS features). They said they couldn't replace the radio with the same 2015 model (nor did they offer a brand new one) and for a minimum of $1,000 they said they could fix the old one. Seriously, I dont believe anything they say EVER. I went to BestBuy, was able to buy a brand new radio, all the misc. pieces and installation for $700. This dealership is full of salesmen who just want your money. Dont walk - RUN IN THE OTHER DIRECTION More

Brought my car in for service on Wednesday and of course it needed additional work (brakes). They were able to get the parts and the brakes replaced in no time and picked up my car the next day. Except when it needed additional work (brakes). They were able to get the parts and the brakes replaced in no time and picked up my car the next day. Except when I drove it away there was still an issue with the parking brake and had to bring it back. Needed to get back to my office but the staff (Cam and Jose) was nice enough to drop my car off at my house. Was a little annoyed about having to bring it back but I feel like they made it right. Excellent customer service overall. More