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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.5
624 Reviews

624 Reviews of AutoNation Toyota Leesburg - Service Center

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April 17, 2023

A little annoyed. Via email, requested 36 month service and VA Safety Inspection. My bad, as I should have confirmed the safety inspection upon check in, but it wasn’t More

by nkray10@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 26, 2023 -

AutoNation Toyota Leesburg responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3965 to discuss what we can do to help.

April 13, 2023

100% recommended! . Alignment and balancing of tire was really efficient and diligent, specially Carlos Riera’s professional treatment, was amazing. All the times he wa More

by Zhandra Figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Riera
Apr 21, 2023 -

AutoNation Toyota Leesburg responded

Hi Zhandra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

April 11, 2023

I was stuck with a check engine lights which was fixed. I am happy. Thanks More

by ibrahimkamara895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Apr 21, 2023 -

AutoNation Toyota Leesburg responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2023

Went for emissions testing, first visit and I was impressed that I was attended to promptly, and kept getting updates on the progress. Will definitely consider going there for regular service. More

by ericmoses
Recommend Dealer
Yes
Employees Worked With
I recall their faces but not names, sorry
Apr 21, 2023 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 10, 2023

My Camry's two front tires are "balding" even though the car just passed the safety inspection. Daniel at Auto Nation was able to offer me a good deal on four new tires and alignment. Nice Toyota dealership More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 21, 2023 -

AutoNation Toyota Leesburg responded

Hi Max, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 06, 2023

Each process was clearly explained and the price was shown to me. Mid-wait I had additional needs that all made sense to me as they were items I did not know would be needed. More

by dmboileau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember.
Apr 09, 2023 -

AutoNation Toyota Leesburg responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2023

I have been a very satisfied customer since they opened their store in Leesburg, Virginia. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 09, 2023 -

AutoNation Toyota Leesburg responded

Hi Tony, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2023

It was easy appointment and everything went smooth and timely. Communication was good and checkout was smooth. More

by Rohit Jain
Recommend Dealer
Yes
Employees Worked With
Do not know
Apr 08, 2023 -

AutoNation Toyota Leesburg responded

Hi Rohit, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 05, 2023

The Service Department is exceptional. The area for waiting is well maintained. Justin Embrey is a pleasure to deal with. More

by showard703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Embrey
Apr 08, 2023 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 05, 2023

Had an intermittent problem with my Highlander. Justin worked with us over a couple of days until the vehicle was towed in, the problem diagnosed and repaired. Justin's communication was excellen More

by John Joseph Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Embrey
Apr 08, 2023 -

AutoNation Toyota Leesburg responded

Hi John, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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