Back

AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.6
629 Reviews

629 Reviews of AutoNation Toyota Leesburg - Service Center

Sort by
May 31, 2023

Kristin is the absolute best! She cares about her customers and always makes me feel like her number one priority even when she is busy. The only reason I continue to have my vehi More

by Rachel W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Jun 02, 2023 -

AutoNation Toyota Leesburg responded

Hi Rachel, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 29, 2023

Their service department and reps are always so courteous--from when you step out of your car and inside with your rep. A shout out to Justin for going out of his way to keep me informed of the dia More

by njsdoane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 01, 2023 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Everyone at AutoNation Toyota in Leesburg, Va was extremely kind, efficient, and serviced my vehicle in a timely manner. I would highly recommend buying and servicing your vehicle at this dealership More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? Don’t know any of their names.
May 22, 2023 -

AutoNation Toyota Leesburg responded

Hi Carolyn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Everything was easy to explain and fast. i had a great customer service today in leesburg More

by Ahmed ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baya
May 22, 2023 -

AutoNation Toyota Leesburg responded

Hi Ahmed, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

The dealership service desk was courteous, organized, knowledgeable and they kept me informed of the status of my vehicle while fixing everything in a timely manner. More

by Mrgreene716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 22, 2023 -

AutoNation Toyota Leesburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

My service guy was awesome. Very nice and professional! My service guy was awesome. Very nice and professional! More

by albare08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
May 23, 2023 -

AutoNation Toyota Leesburg responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2023

I have been going there since I bought the car. I have no complains as I have always been satisfied with the service. Thank you. More

by amwhittaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Carlos since Chris had a family emergency.
May 17, 2023 -

amwhittaker responded

no not at this time.

May 18, 2023 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 16, 2023

Everyone was helpful, polite, and made my check engine light a priority even though I didn't have an appointment. It was a much better experience than I anticipated. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Courtesy van drivers, Service Manager
May 18, 2023 -

AutoNation Toyota Leesburg responded

Hi Linda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

Service Department does an excellent job. For several years I have enjoyed working with Kristen. She is a great addition to the Service Department. More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
May 17, 2023 -

AutoNation Toyota Leesburg responded

Hi, we are pleased to hear you had such a positive experience with us, Suzanne! If you ever need help, just give us a call. Happy motoring!

May 15, 2023

I had some concerns with my automobile, but Toyota addressed them in a timely manner. The staff was professional and saw that all my concerns were addressed. More

by donna_414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
May 17, 2023 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
14
...