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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.5
624 Reviews

624 Reviews of AutoNation Toyota Leesburg - Service Center

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June 08, 2023

My manager assistant Cameron was very pleasant. He estimated about an hour and a half before completion of my oil change, and he was spot on with that. More

by Tracy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jun 13, 2023 -

AutoNation Toyota Leesburg responded

Hi Tracy, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Leesburg. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Have been to this dealer many times over the last 25 years. Don’t know if I lucked out or if service has much improved. Got vehicle in timeframe promised with no issues to be resolved. Moses was an e More

by Mhough052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Jun 13, 2023 -

AutoNation Toyota Leesburg responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Leesburg. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 05, 2023

The dealership is clean, quiet. Very pricey for oil changes, waiting time is longer than what i expected just for oil changes More

by minh_nguyenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jun 08, 2023 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2023

Very friendly and fast service from management and other employees! Best experience at a dealership so far. More

by Acizmic14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Admir Dzaferagic
Jun 05, 2023 -

AutoNation Toyota Leesburg responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

June 01, 2023

Kristen was the service advisor for this visit. As always, she was the epitome of care and kindness. She made sure all of my questions were answered and that I understood the warranty extension. More

by Mark
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Jun 05, 2023 -

AutoNation Toyota Leesburg responded

Hi Mark, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

May 31, 2023

Kristin is the absolute best! She cares about her customers and always makes me feel like her number one priority even when she is busy. The only reason I continue to have my vehi More

by Rachel W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Jun 02, 2023 -

AutoNation Toyota Leesburg responded

Hi Rachel, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 29, 2023

Their service department and reps are always so courteous--from when you step out of your car and inside with your rep. A shout out to Justin for going out of his way to keep me informed of the dia More

by njsdoane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 01, 2023 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Everyone at AutoNation Toyota in Leesburg, Va was extremely kind, efficient, and serviced my vehicle in a timely manner. I would highly recommend buying and servicing your vehicle at this dealership More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? Don’t know any of their names.
May 22, 2023 -

AutoNation Toyota Leesburg responded

Hi Carolyn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Everything was easy to explain and fast. i had a great customer service today in leesburg More

by Ahmed ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baya
May 22, 2023 -

AutoNation Toyota Leesburg responded

Hi Ahmed, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

The dealership service desk was courteous, organized, knowledgeable and they kept me informed of the status of my vehicle while fixing everything in a timely manner. More

by Mrgreene716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 22, 2023 -

AutoNation Toyota Leesburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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