AutoNation Toyota Leesburg - Service Center

Highly recommend AutoNation over Koons in Tysons. After completing services through Koons my steering wheel had a bad shake. I called Koons to have them reevaluate my vehicle and they brought a mecha After completing services through Koons my steering wheel had a bad shake. I called Koons to have them reevaluate my vehicle and they brought a mechanic up to confirm that it was normal for steering wheels to shake and my vehicle just needed some more wear on the tires. And the balance had been checked and it was good.I decided to leave and later called AutoNation who confirmed my suspicion that it was a balance and alignment issue. They got me in the following Saturday and took care of the problem. Highly recommend you try AutoNation particularly if you feel Koons employees are lying to you because they probably are. More

Great service from Cameron at AutoNation of Leesburg. I found him to be a forthright individual. He didn't really try to "up-sale" me on items my vehicle did not need. THIS, is something I find to be I found him to be a forthright individual. He didn't really try to "up-sale" me on items my vehicle did not need. THIS, is something I find to be an issue in some dealership service departments. Do the work that needs to be done. The average customer isn't sure what may or may not be necessary maintenance on their vehicle; I am and I despise a service department employee and/or service mechanic/technician trying get me to pay for extra work-no matter how "good" their intentions may be. Be honest or get away from me...I can smell deceit like a fart in car! More

The communication level is zero. The service was scheduled days prior to the scheduled date. Upon visiting the dealership, I was told that they are very busy and will take 2-3 hrs. f The service was scheduled days prior to the scheduled date. Upon visiting the dealership, I was told that they are very busy and will take 2-3 hrs. for the service. No one ever cared to communicate prior to coming for the service More

Check in runs on time. Waiting toom is clean & comfortable. Complimentary exterior car wash is appreciated. Waiting toom is clean & comfortable. Complimentary exterior car wash is appreciated. More

Based upon my own personal inspection of my vehicle after the requested services were performed I can say with little doubt that everything that was stated on the invoice was performed as requested. the requested services were performed I can say with little doubt that everything that was stated on the invoice was performed as requested. More

Fast and friendly. Clean department. Knowledgeable staff. You will not regret working with them. Nice work. Clean department. Knowledgeable staff. You will not regret working with them. Nice work. More

This was by far the best AutoNation dealership! From start to finish my service was impeccable! They completed my service within the time they gave me, and they were very honest on what my vehicle From start to finish my service was impeccable! They completed my service within the time they gave me, and they were very honest on what my vehicle needed! I highly recommend. More

The service department was awesome they took my Subaru in for an oil change the service waiting area was nice and clean and clean with a big tv. They brought my car back to me in 30 minutes very nice job I w for an oil change the service waiting area was nice and clean and clean with a big tv. They brought my car back to me in 30 minutes very nice job I would say. Justine the service advisor was also amazing. More

They took me in on an emergency basis and got my Lexus up and running 25 miles from home. Carlos Reyes Riera was exemplary as the face of the place. and running 25 miles from home. Carlos Reyes Riera was exemplary as the face of the place. More

The quality/value of the work is great. I went in for an oil change by appointment and they also did a 50 point inspection and filled all fluids at no etra charge. I had a coupon and the c I went in for an oil change by appointment and they also did a 50 point inspection and filled all fluids at no etra charge. I had a coupon and the cost was below what it would be at a garge. I took in both my corolla hatchback and 4-runner. THe only problem is the wait despite the fact I had an appointment. It was nearly 3 hours for the 4-runner and 2 hours for the corolla. However in the case of the 4-runner, they felt so bad. they did not charge me. I would definitely go back but the wait is too long More