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AutoNation Toyota Leesburg

Leesburg, VA

4.7
1,363 Reviews
AutoNation Toyota Leesburg is your go-to destination for all things Toyota in the Washington, D.C. area, and is one of the largest Toyota dealerships in Virginia. Located west of Washington, our Leesburg dealership can be found directly south of the Leesburg Premium Outlets. From the latest new Toyota vehicles for sale, to our extensive and diverse pre-owned inventory, AutoNation Toyota Leesburg has it all. Visit our website to learn more, and schedule a test drive today.
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1 Cardinal Park Drive SE

Leesburg, VA

20175

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Showing 1,363 reviews

August 11, 2022

I have the worst costumer service I ever had from your service center employees Mr Riera Reyes and I don’t have a name of the another employee, I don’t think nobody deserved the way They treated me I’m n More

by Yesyemorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Riera Reyes
Aug 16, 2022 -

AutoNation Toyota Leesburg responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3965 -- we hope to hear from you soon.

August 10, 2022

Great service and process was seamless! I made an appointment, dropped my car off, and picked it up with no issues More

by Chelslin08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor- last name was Sanchez
Aug 14, 2022 -

AutoNation Toyota Leesburg responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 10, 2022

The dealership is well organized with various communication options for clients. The staff are knowledgeable and competent in their respective departments More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luise
Aug 14, 2022 -

AutoNation Toyota Leesburg responded

Hello Tom, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

August 09, 2022

Ash was very helpful and professional. We ordered the car, and we were contacted the same day that the car arrived. Great experience at Autonation Toyota Leesburg. More

by Renzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash
Aug 12, 2022 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 05, 2022

Extremely long wait. Staff is very slow. They don't respond timely. Very disappointed in the information being provided. Took over two and a half hours to do a oil chang More

by puja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Aug 08, 2022 -

AutoNation Toyota Leesburg responded

Hi Puja, we regret to hear that you are displeased with your recent experience with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (571) 357-3965. We would appreciate the chance to turn your experience around.

August 05, 2022

Bought my Camry in 2011 and since then was using the same dealer for all my servicing needs. This is my personal experience, the service specialist are knowledgeable and friendly. Provide honest recommendati More

by Sugunakar Konda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Dorsey
Aug 09, 2022 -

AutoNation Toyota Leesburg responded

Hi Sugunakar, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 05, 2022

This dealership is one of the best one I have usedand I will recommend it to all of my friends More

by assadi110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 09, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your kind words and this wonderful review! We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

August 04, 2022

Needed extensive service the day it was scheduled. Took longer than expected. 4 days later, noticed oil was leaking and had to go back to the dealer. Luckily there wasn't a big problem. They did pus More

by Jcrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names
Aug 07, 2022 -

AutoNation Toyota Leesburg responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Leesburg take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (571) 357-3965. We would appreciate the chance to turn your experience around.

August 03, 2022

Had no appointment but was met warmly by the Service Leaf and they were able to accomplish my 25K service. The People were courteous and the showroom and waiting areas clean. More

by Kimberlyn Noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didnt Get the name
Aug 05, 2022 -

AutoNation Toyota Leesburg responded

Hi Kimberlyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 02, 2022

The remote scheduling was trying and the following email confirmation was confusing. A phone call to Bryan Dorsey cleared it up. All went well after that. More

by frankmeredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Dorsey
Aug 04, 2022 -

AutoNation Toyota Leesburg responded

Hello, We appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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