AutoNation Toyota Leesburg

Highly recommend AutoNation over Koons in Tysons. After completing services through Koons my steering wheel had a bad shake. I called Koons to have them reevaluate my vehicle and they brought a mecha After completing services through Koons my steering wheel had a bad shake. I called Koons to have them reevaluate my vehicle and they brought a mechanic up to confirm that it was normal for steering wheels to shake and my vehicle just needed some more wear on the tires. And the balance had been checked and it was good.I decided to leave and later called AutoNation who confirmed my suspicion that it was a balance and alignment issue. They got me in the following Saturday and took care of the problem. Highly recommend you try AutoNation particularly if you feel Koons employees are lying to you because they probably are. More

Great service from Cameron at AutoNation of Leesburg. I found him to be a forthright individual. He didn't really try to "up-sale" me on items my vehicle did not need. THIS, is something I find to be I found him to be a forthright individual. He didn't really try to "up-sale" me on items my vehicle did not need. THIS, is something I find to be an issue in some dealership service departments. Do the work that needs to be done. The average customer isn't sure what may or may not be necessary maintenance on their vehicle; I am and I despise a service department employee and/or service mechanic/technician trying get me to pay for extra work-no matter how "good" their intentions may be. Be honest or get away from me...I can smell deceit like a fart in car! More

Great dealerships and Muhammad Salek was an great salesperson. I got what I wanted after ordering my truck. salesperson. I got what I wanted after ordering my truck. More

The communication level is zero. The service was scheduled days prior to the scheduled date. Upon visiting the dealership, I was told that they are very busy and will take 2-3 hrs. f The service was scheduled days prior to the scheduled date. Upon visiting the dealership, I was told that they are very busy and will take 2-3 hrs. for the service. No one ever cared to communicate prior to coming for the service More

Check in runs on time. Waiting toom is clean & comfortable. Complimentary exterior car wash is appreciated. Waiting toom is clean & comfortable. Complimentary exterior car wash is appreciated. More

Based upon my own personal inspection of my vehicle after the requested services were performed I can say with little doubt that everything that was stated on the invoice was performed as requested. the requested services were performed I can say with little doubt that everything that was stated on the invoice was performed as requested. More

Patrice called me at 8pm on a Friday night and said, "Someone canceled their order on the vehicle you've been looking for, what time can you get here?" This shocked me because we'd only talked once abou "Someone canceled their order on the vehicle you've been looking for, what time can you get here?" This shocked me because we'd only talked once about the vehicle many weeks prior. I went in that night and Patrice, Bill, and Charles were stellar in their communication and efforts to get me to sign on the bottom line and I walked out of there a very happy customer. Very happy to join the AutoNation family. More

The dealership is very personable and focused on customer service. Rahman is a very good representative of AutoNation and Toyota. He presents the facts and is respectful of customer needs. Steven was s service. Rahman is a very good representative of AutoNation and Toyota. He presents the facts and is respectful of customer needs. Steven was super helpful in getting into the details of the automobile functionality. Steven was key in ensuring the most competitive price and took the time to illustrate the savings. Great service and feeling of satisfaction. More

Had an excellent experience they listened to my wants and needs looking forward to continuing to do business with them needs looking forward to continuing to do business with them More

Fast and friendly. Clean department. Knowledgeable staff. You will not regret working with them. Nice work. Clean department. Knowledgeable staff. You will not regret working with them. Nice work. More