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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,288 Reviews

1,288 Reviews of AutoNation Toyota Las Vegas - Service Center

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July 01, 2022

Auto Nation Toyota is my favorite service center. Tim Phillis is my go-to Service Advisor. He treats me like royalty and takes excellent care of me and my vehicles. I will always go to them first. More

by seluce412933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Phillis
Jul 04, 2022 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 30, 2022

Ask for Lima William, He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More

by Huuloiluu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lima William
Jul 04, 2022 -

AutoNation Toyota Las Vegas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 30, 2022

Scheduled a 7am appointment just to have someone still skip over me! I tried my best to keep it cool! More

by kevinnbrown18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teddy
Jul 04, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (702) 605-5801 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

June 30, 2022

My overall experience was absolutely great starting from making an appointment, all the way through the service received. I wanted to acknowledge the service advisor Jose for always listening to what I nee More

by ktcapri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Jul 04, 2022 -

AutoNation Toyota Las Vegas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 29, 2022

I received the usual great experience in getting my new Sienna serviced. The service advisor gave me the breakdown of what I needed to get done, and also identified the recall issue. The whole service pr More

by Rube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Jul 02, 2022 -

AutoNation Toyota Las Vegas responded

Hello Rube, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2022

I was really happy with the service and the stuff they were really helpful. They didn’t take too long. The only thing I was a little upset is because they were not able to validate a coupon I had from To More

by lunajnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember sorry
Jun 29, 2022 -

AutoNation Toyota Las Vegas responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

June 28, 2022

I had an appointment for 6/28/22 but showed up on 6/27/22. They took me in and did the service on my car. However, when the service was complete and my car was sitting outside, the car was locked, More

by TheFarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Jun 29, 2022 -

AutoNation Toyota Las Vegas responded

Hello, thank you for taking the time to leave us feedback. We are deeply disappointed by your experience at AutoNation Toyota Las Vegas. If you'd like, please contact our General Manager at (702) 605-5801. We'd appreciate the chance to make your experience a positive one.

June 28, 2022

Friendly, professional, and responsible. The pickup drivers were very friendly, helpful , punctuated, and considerate. I like the customer service. More

by Yp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick
Jun 29, 2022 -

AutoNation Toyota Las Vegas responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 27, 2022

Been coming here for almost 4 years! They can always fit me in very quickly and on my schedule. Only things that suck is no car wash any longer and no longer a shuttle service. More

by pastrygal13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 29, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2022

Mark Guilfoille from the service department is kind and honest, always smiling. Excellent customer service. More

by cruza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoiile
Jun 29, 2022 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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