AutoNation Toyota Las Vegas - Service Center

I’m a disabled veteran and upon entering the dealership’s service area I approached the desk of one Tim P and was greeted with a snarkily delivered “Yeah?” I was of course taken aback by such an abrasive rec service area I approached the desk of one Tim P and was greeted with a snarkily delivered “Yeah?” I was of course taken aback by such an abrasive reception and thought surely he had some eye site issues as I was wearing and ball cap bearing the words “Disabled Veteran” and my vehicle was parked nearby (clearly visible through a freshly cleaned picture window) which displayed a Disabled Veteran’s tag. I related that I was there to have my car serviced but didn’t have an appointment (my wife’s brother died suddenly so I had to be on the road the next day.) Tim then huffs over to one of his coworker’s nearby stations and scolds as he pounds his lil’ fist on the counter top “Then you need to wait right here because I can’t help you right now!” He then stomps hisself back over to his desk and puts me on ignore. In the past seven years I have forked over countless thousands to Toyota for two new vehicles and buckets more to their service department and I will not be castigated by some cocky youngster in this manner. This person obviously has no regard for disabled veterans which is not only an insult to myself but to everyone who has worn a uniform in service of this country. I am therefore NEVER again buying another vehicle from Auto Nation and Timmy Boy is the reason why. I also write reviews for several veterans and military publications so he went and done it now. GRRRRRRRR…. More

As a walk-in customer, I expected to be set aside somewhat, but I was assisted in a very prompt and professional manner. Thanks Joey! somewhat, but I was assisted in a very prompt and professional manner. Thanks Joey! More

Always great service. Michael is very professional, respectful and organized. I haven’t had one bad experience so far and that’s absolutely refreshing. Michael is very professional, respectful and organized. I haven’t had one bad experience so far and that’s absolutely refreshing. More

Joey Martinez did a great job as my service advisor. I was in and out quickly, gave my a price estimate from the start. I was in and out quickly, gave my a price estimate from the start. More

Came in a walk in helped me right away,very good service ,Kevin is a professional guy. ,Kevin is a professional guy. More

Went in to determine a radiator leak. Car was returned with a serious radiator leak hood doesn’t fit and I paid $1200. Car was returned with a serious radiator leak hood doesn’t fit and I paid $1200. More

Normally I wouldn't have brakes done at a dealership. But I've been spoiled by Autonation during my 4 year new truck warranty period and my past experience wasn't great at a chain brake repair shop. Th But I've been spoiled by Autonation during my 4 year new truck warranty period and my past experience wasn't great at a chain brake repair shop. This visit to Autonation was great. Scheduling was easy, got in and out within 45 minutes, price was fair, no nonsense, and the staff was friendly and efficient. More

From the first time I walked thru the doors to have my car serviced I was treated extremely well. They car about my car. car serviced I was treated extremely well. They car about my car. More

Courteous, professional, diligent and they fixed my car the first time. The shuttle service was an added convenience. the first time. The shuttle service was an added convenience. More

We were visiting in Colorado when my Toyota Sienna broke down. We towed our car in and Toyota took it in immediately and checked it out. It was only a battery but they checked everything out and installed a down. We towed our car in and Toyota took it in immediately and checked it out. It was only a battery but they checked everything out and installed a new battery and had us up and running in just a few hours. Very grateful. Thank you Toyota. More