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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,288 Reviews

1,288 Reviews of AutoNation Toyota Las Vegas - Service Center

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July 20, 2022

Coffee no creamer, no tea bag,Tv pool condition For 4 hours wait time, it’s really boring. More

by Iris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Jul 22, 2022 -

AutoNation Toyota Las Vegas responded

Hi Iris, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5801. We hope to hear from you.

July 20, 2022

Pleasant and courteous staff. The staff was friendly and professional. They could be a little more courteous of my time. More

by Ramirezvictoria262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 22, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 20, 2022

Took new vehicle into service for maintenance and recall with no appt. They took me in that very day. Thumbs up! More

by Sennit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep
Jul 22, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 20, 2022

My car was ready when they told me it would be. They were very professional and accommodating. More

by Debbie D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schuerman
Jul 22, 2022 -

AutoNation Toyota Las Vegas responded

Hi Debbie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 18, 2022

Brought car in for 35k service, Mark Guilfoile was great as always, very professional n efficient. In n out in less than hour n a half estimated. Waiting area has plenty of room n seats, with complimentary More

by ymit1641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile
Jul 21, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 18, 2022

Mark from the service department is the only reason I come to this location. He is the best! More

by Kish22dst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile
Jul 21, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 18, 2022

The dealership was clean and prompt. Busy day come Saturday, they said three hours and ended up finishing in a little over than two. More

by jayrenee18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 21, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 18, 2022

Their service was friendly and informative; they answered all the many questions we had about our Prius. We will definitely return. We bought our car here and have always received deluxe service. More

by weber_bruce2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Bigness
July 16, 2022

Amazing service my last appointment. Staff in service department was very friendly, helpful and patient. Michael Bigness always goes above and beyond. No loose ends and the customer leav More

by leihulu808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bigness(service manager); Brian(service porter)
Jul 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 15, 2022

No response from the complaint enev sent me the confirmation number.over 3 weeks, I called many times but no reply. More

by mingyip8135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan
Jul 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jul 18, 2022 -

mingyip8135 responded

Pls call me back at 702-355-4127 as soon as possible. I still waiting your management team call back.

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