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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,288 Reviews

1,288 Reviews of AutoNation Toyota Las Vegas - Service Center

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September 01, 2022

Tim Phillis is the best. Great customer service rep. Always works very hard to get the needed service on my car done as quickly as possible so that I’m out the door a very h More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Phillis
Sep 06, 2022 -

AutoNation Toyota Las Vegas responded

Hi Linda, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 01, 2022

I have always been happy with the professionalism your people have displayed on every occasion I visited. Your Service Advisor is and has always been an outstanding person for years since the 1st time I m More

by bustacap53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schuerman
Sep 06, 2022 -

AutoNation Toyota Las Vegas responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 01, 2022

Michael in the service department is my go to for all our car needs. Corporate should offer him a job and he should go around the country teaching hospitality and customer service. More

by Frank T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael B
Sep 06, 2022 -

AutoNation Toyota Las Vegas responded

Hi, Frank we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

Excellent service, very professional and efficient. Would recommend this dealership. Tim Phillis is the best service rep. I have ever had. Thank you. More

by McKinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Phillis
Sep 06, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

Excellent customer service, Sr. Jose is very friendly thank you..... Nice place for service to. More

by alejandrem74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Sep 06, 2022 -

AutoNation Toyota Las Vegas responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 31, 2022

My Tacoma at 4:40 am turned over slowly, but did start. I knew it was the battery because of the age. I got to work and emailed Mark G and ask if I could get an appointment for 1:30 that day. Mark alway More

by GFH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark G. Service Advisor
Sep 05, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Las Vegas! Feel free to stop by if you ever need any more help.

August 30, 2022

Joey martinez is the best advisor. He’s honest and respectful. He explains concerns in a way that can be easily understood. More

by mrsrufus080808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey martinez
Sep 04, 2022 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 29, 2022

Regret visiting there for service my car. Comparing to other dealerships Auto nation service department is not in the best standards. Didn’t check the tire pressure after rotating the tires More

by okj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not mentioning
Sep 03, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Las Vegas take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5801. We hope to hear from you.

August 28, 2022

El servicio al consumidor pésimo no hay un ambiente agradable la impresión que dan es que no quieren trabajar estuve esperando 4 horas en el lugar donde nunca recibí una llamada que mi carro ya estaba More

by Octavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric morrison
Sep 01, 2022 -

AutoNation Toyota Las Vegas responded

Hola, Octavio, lamentamos tu experiencia aquí con nosotros, pero nos alegra que nos hayas informado sobre esto. A nuestro gerente general realmente le gustaría ayudarlo a cambiar su experiencia. Si está dispuesto a darnos otra oportunidad, comuníquese con nuestro gerente general al (702) 605-5801 para analizar qué podemos hacer para ayudarlo.

August 28, 2022

Great service. Mark didn't hesitate to help me when my service agent got sick More

by nakamakani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile
Sep 02, 2022 -

AutoNation Toyota Las Vegas responded

Hello Nakamakani, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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