AutoNation Toyota Las Vegas - Service Center

Excellent service. Friendly service reps, very knowledgeable. Fast service. T h ey know you by name. Friendly service reps, very knowledgeable. Fast service. T h ey know you by name. More

Mark Guilfoile, my Service Manager is by far the most incredible, honest, sincere, and customer caring individuals, I have EVER had the pleasure of doing business! It is because of Mark I continue to bri incredible, honest, sincere, and customer caring individuals, I have EVER had the pleasure of doing business! It is because of Mark I continue to bring my vehicle across town and even HAPPILY wave at the other Toyota dealerships I pass on the way to Mark. Mark has proved time and again that he genuinely cares about the condition of my vehicle and his 1st priority is always the safety of me and my family. He is kind, and he is a clear communicator. Mark is very upfront, he constantly ensures I am aware of all of the options available, offers me the pros and cons, tells me his opinion and then allow me to make my own decisions, never pressures me in anyway. He constantly keeps me in the loop every step of the way and ensures I am aware of all of the options available, gives me the pros and cons, will offer his opinion and then allow me to make my own decisions, and ALWAYS ALWAYS keeps his word. In a post Covid world where hospitality is dwindling and customer service seems to be a thing and of the past, MARK GUILFOILE is a shining example of superior GUEST-CENTRIC service. His passion for what he does, and how much he cares for his clients are evident in every interaction. Mark is an exemplary credit to this establishment, There are not many people like him, I sincerely hope for both TOYOTA NATION and on behalf of ITS clients, Mark maintains a clear understanding how much this company truly values and appreciates him. Not only that Toyota recognizes his true value but that, like Mark, it too goes the extra mile, & demonstrates understanding to truly shows Mark how much they appreciate all his hard work, heart & contributions to this company. More

They were very busy but very organized and efficient. Very short wait to get in. Very short wait to get in. More

Excellent service. This is my first visit after moving from California. And I will bring two other vehicles mine. This is my first visit after moving from California. And I will bring two other vehicles mine. More

Fast and efficient service, though they wont give details re the service rendered to the Car. The valet guys were courteous, 5 star for them! re the service rendered to the Car. The valet guys were courteous, 5 star for them! More

There was a noise that I told Jonathan to check out. He was going to charge me $169 and I told him go ahead. After 5 hrs he told me his mechanic didn’t find any noise but that I needed two rear brakes r He was going to charge me $169 and I told him go ahead. After 5 hrs he told me his mechanic didn’t find any noise but that I needed two rear brakes replacement which I told him to go ahead and do it. Today I took my car in to another mechanic and right off the bat he told me it was my ball bearing. The noise went away. My mechanic told me that if I didn’t get it fixed it might have stall on me. Excellent mechanic who knows cars! I don’t trust your dealership anymore. Jonathan knows nothing about car and I could have been hurt and he just doesn’t care. More

This service center is conveniently near me and I have never had any problems after a service never had any problems after a service More

They are consistently friendly, efficient and helpful in regard to servicing my vehicle. My vehicle is always serviced in a timely manner. regard to servicing my vehicle. My vehicle is always serviced in a timely manner. More

I live out of area, the associate is always very helpful in getting me out of there, knowing I am stuck there until they finish the service. Great team! in getting me out of there, knowing I am stuck there until they finish the service. Great team! More

Provide a good customer service, a professional skill service , and care for guest what they need, service , and care for guest what they need, More