AutoNation Toyota Las Vegas - Service Center

Stopped in for a service oil change, the service adviser was telling me it wasn't included with the 25,000 or 2 year maintenance for new vehicle purchase. On the receipt he printed, it said they did an oil was telling me it wasn't included with the 25,000 or 2 year maintenance for new vehicle purchase. On the receipt he printed, it said they did an oil change, but when I got home I checked my dip stick the oil was not change. Really bad customer service. Will probably take my vehicle to another Dealership next time. More

I always leave satisfied whenever I get David Schuerman to deal with my car. Whenever I have questions he answers them simply and gives me proper advice on how to proceed next. I feel that I (and my car) a to deal with my car. Whenever I have questions he answers them simply and gives me proper advice on how to proceed next. I feel that I (and my car) am in really good hands and am being taken care of honestly and promptly. More

We got to the dealership thinking we were going to be there waiting for awhile. It was done in 45 minutes from when we arrived, not bad. there waiting for awhile. It was done in 45 minutes from when we arrived, not bad. More

Worked well with my Auto Warranty Company (Red Shield) this time (the prior time was problematic). this time (the prior time was problematic). More

Our car has been in the shop for over one week. The Service Department told us it would take three days to complete the service. At the end of the week, we were asked to pay the invoice since it The Service Department told us it would take three days to complete the service. At the end of the week, we were asked to pay the invoice since it was the end of the month, and it was such a hefty tab. We are still waiting to get the car back. More

Charged me over $350. 00 per hour for labor. My service manage Joey was rude and dismissive. I'm a single woman taking my car into be serviced at a dealership because I don 00 per hour for labor. My service manage Joey was rude and dismissive. I'm a single woman taking my car into be serviced at a dealership because I don't know a lot about cars so I trust a dealership is going to be the most honest. It feels like I got taken for a ride on this one. Go somewhere else if you can. More

I realize times are changing and service drops as prices increases, but a simple thing like eliminating a car was and cabin filter has made me seek future service elsewhere. increases, but a simple thing like eliminating a car was and cabin filter has made me seek future service elsewhere. More

David is always look into what services actually need for my Car & do the service. Also he select best coupon for me to reduce my invoice. my Car & do the service. Also he select best coupon for me to reduce my invoice. More

Jonathan Lobas was very professional, he explained what they were going to do, the the cost and how long I would have to wait. There were no surprises. they were going to do, the the cost and how long I would have to wait. There were no surprises. More