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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,286 Reviews

1,286 Reviews of AutoNation Toyota Las Vegas - Service Center

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November 16, 2022

Made appointment. Everything went smoothly and out in 1 hour. Repaired tire with nail very quickly. More

by derbymax99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lima
Nov 20, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 15, 2022

Mark, my Service Advisor, was very professional. Got my car service and back to me time without ISSUES. More

by justproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK G
Nov 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 15, 2022

Tecnitian with no expiriencie when advising the customers make clients pay more i did notice yesterday. More

by chaluparamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tatum Garcia
Nov 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi Chaluparamos, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5801 to discuss what we can do to help.

November 15, 2022

Didn’t fixed properly the brake noise of my car and I came back to the dealer my service advisor suggest me to buy a new rotor and brake and I ask how much the labor and part he say $1300. I told him my More

by Jolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keven Grady
Nov 15, 2022 -

Jolly responded

N/A

Nov 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi Jolly, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

November 14, 2022

Jose Jimenez and the rest of the AutoNation Toyota servie team are great! They are responsive, professional, and perform their jobs with great care and attention to detail. My truck is well maintained by t More

by vherana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Nov 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi Vherana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 14, 2022

Harrison, a new Service Advisor, was very professional, friendly and listened to my concerns. The Service Techs performed a multi-point inspection and confirmed my suspicion of needing front brake service More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison
Nov 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (702) 605-5801 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 13, 2022

They know their cats. Always efficient. Surprisingly competitive. On line appointments are the way to go though as phone lines often too busy or tied up. More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
Nov 17, 2022 -

AutoNation Toyota Las Vegas responded

Hi Carl, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 13, 2022

The Auto Nation team was on top of project from start to finish. No issues, delivered on all timelines. More

by Mike Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 17, 2022 -

AutoNation Toyota Las Vegas responded

Hi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 12, 2022

My battery stopped working on a Wednesday. My appointment was not until Friday. But, my service advisor William was able to assist that day. More

by jeremyperez_654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lima
Nov 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2022

Excellent and fast service, good customer service, they will answer any questions related to the vehicle, will continue going for service even after the 25,000 miles free service. Thank you More

by sba7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Lao
Nov 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 18, 2022 -

sba7 responded

Thank you

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