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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,287 Reviews

1,287 Reviews of AutoNation Toyota Las Vegas - Service Center

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February 07, 2023

I love Autonation Toyota dealership. I never get bored here. Nice waiting lounge and great service and great people. I bought my car here in 2016 and I still come here for service. T More

by Cristina B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark G, Jonathan ( Hispanic guy) Michael B, Ivan M,
Feb 09, 2023 -

AutoNation Toyota Las Vegas responded

We appreciate you taking the time to leave us a response, Cristina! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2023

Want to charge me $199. for diagnostic for a TPMS sensor. No explanation of what I really needed for usual routine car maintenance. More

by angelica28862522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Feb 09, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5801 to discuss what we can do to help.

February 04, 2023

My service contact was William Lima Exceptional service. Fast. Honest. Reliable. I would like to make a special mention Denard - who demonstrated great customer service, care for the customer More

by kelvin_meeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lima, Denard
Feb 07, 2023 -

AutoNation Toyota Las Vegas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

They are one of the better ones. They have a good service department. Nuff said More

by kurt89144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 06, 2023 -

AutoNation Toyota Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2023

I have always gotten professional service whenever I have taken my car in for service. Mike Bigness my rep has always been upfront and honest regarding what services are needed to keep my car in top shape. More

by nfournier400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bigness
Feb 01, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 27, 2023

I keep taking my vehicle to AutoNation Toyota for years for the following reasons. They have knowledgeable service managers. The lounge is kept clean and coffee is self service. Spacious lounge is comfo More

by sssssssaaaa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 31, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 25, 2023

This is one of the best dealerships in Las Vegas, very friendly staff, definitely recommend. More

by davidbravo1086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison
Jan 29, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Las Vegas. Thanks for the recommendation, and have an amazing day!

January 24, 2023

Excellent service and honest staff,but very pricey,I like the waiting room area,it’s very comfortable! More

by georgevaldez525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Grady
Jan 27, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 605-5801 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 23, 2023

I know my truck gets the best of care here. My service advisor Mark G always let's me know what I need and what I don't. The work is always done right and very tidy! More

by Mark Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Guillfoile
Jan 26, 2023 -

AutoNation Toyota Las Vegas responded

Hi Mark, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 19, 2023

Great service! I love the set-up that Toyota has from the service techs to the waiting room. More

by Twauneee
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 23, 2023 -

Twauneee responded

Only problem that I have is one of the older gentlemen that goes and gets the cars when they are ready has an attitude everytime I come to Toyota. Makes my experience an 8 instead of a 10. I'll get his name the next time I have an appointment. Best,

Jan 23, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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