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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,301 Reviews

1,301 Reviews of AutoNation Toyota Las Vegas - Service Center

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March 10, 2023

excellent service, was done faster than expected. I have been using this dealer for15 years. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan S
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Mar 13, 2023 -

AutoNation Toyota Las Vegas responded

Hello, Mark, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2023

Took my 4Runner in for maintenance. My tires now rub the wheel wells and there in no dealer accountability. More

by datkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy, service manager and general manager. Service manager it a total jerk (could use much stronger language. Other 2 were great
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Mar 12, 2023 -

AutoNation Toyota Las Vegas responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

Mar 13, 2023 -

datkinson responded

Why would iIwant to talk to him. He lied to my face in his office. Just lazy and unprofessional.

March 08, 2023

Starting out I'm very happy with my service adviser. Very personable and made me feel welcome and appreciated my business. Serviceing of the car was very thorough. Will definitely return. More

by GOLDWING768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN GRADY
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Mar 12, 2023 -

AutoNation Toyota Las Vegas responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2023

Easy to schedule online. Easy drop off. Wait or return for vehicle. Nice large wait area with tv coffee and water More

by dleada3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike B
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Mar 12, 2023 -

AutoNation Toyota Las Vegas responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 08, 2023

Starting out by saying I was very happy with my service advisor. Very personable and made me feel welcome. and appreciated my business.Servicing of my vehicle was very thorough. I will definer\tely retur More

by GOLDWING768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Grady
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Mar 12, 2023 -

AutoNation Toyota Las Vegas responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 07, 2023

Great service from service advisor Tatum Garcia. Very quick oil change and inspection. Ms. Garcia was very helpful with my need to come in for an earlier appointment. More

by cardplayercruise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatum Garfcia
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Mar 09, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2023

I scheduled an Oil Change and arrived at 7:45am and didn’t leave the dealership till 2:55pm. Over seven hours , not exaggerating, to complete an oil change. Not even the worst part. When I got home I d More

by Ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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March 04, 2023

I go to this location of AutoNation Toyota dealer because the service is pretty good always. More

by maria_jdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 08, 2023 -

AutoNation Toyota Las Vegas responded

Hi Maria, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 03, 2023

The service here has always been great. Fast an easy. On my last service. I went out to get my car and had a question about changing the dashboard. Some random Toyota employee was walking b More

by Danabreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 07, 2023 -

AutoNation Toyota Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 03, 2023

Was greeted promptly . Service representative explained in details throughly. The service of my car did not take to long. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Mar 07, 2023 -

AutoNation Toyota Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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