Back

AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,288 Reviews

1,288 Reviews of AutoNation Toyota Las Vegas - Service Center

Sort by
March 16, 2023

Clean facilities,knowledgeable and friendly staff, services done in a timely manner with no issues. More

by Coy.chappell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff were very friendly
Mar 20, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2023

the entry and the inside of the dealership was very clean and neat, someone was there to greet me and everything was on time More

by Happyowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't, know
Mar 17, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2023

I purchase my Certified Used 2016 4-Runner in 2017 from AutoNation Toyota. I received such stellar customer service from David S. and the service technicians that I confidently continue to trust AutoNation More

by Bryswin2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David S.
Mar 16, 2023 -

AutoNation Toyota Las Vegas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 13, 2023

They took care of my brakes and now the car brakes like new, booking an appointment was super easy More

by Dj1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 16, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 13, 2023

I bought a 2021 Toyota Highlander, and I am very pleased with the purchase. When I have a concern with my Toyota, I just call, and they take care of me right away. My Service Agent is Michael Bigness, and h More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bigness
Mar 16, 2023 -

AutoNation Toyota Las Vegas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 11, 2023

Not the greatest service. I have an appointment and walk in the service department with no greeting. 6-8 advisors and no body says anything. I have to ask one of them who s More

by charlesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unmemorable names
Mar 13, 2023 -

AutoNation Toyota Las Vegas responded

Hello, Charles, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5801 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 10, 2023

I really don’t know what was done on my car. I received an work sheet but as a service list it is funny. For instance the floor pads were checked! Tire pressures fixed, which I doubt since the More

by Raminkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William, Kevin
Mar 13, 2023 -

AutoNation Toyota Las Vegas responded

Hello,, we regret your experience with us here but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5801 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 10, 2023

excellent service, was done faster than expected. I have been using this dealer for15 years. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan S
Mar 13, 2023 -

AutoNation Toyota Las Vegas responded

Hello, Mark, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2023

Took my 4Runner in for maintenance. My tires now rub the wheel wells and there in no dealer accountability. More

by datkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy, service manager and general manager. Service manager it a total jerk (could use much stronger language. Other 2 were great
Mar 12, 2023 -

AutoNation Toyota Las Vegas responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

Mar 13, 2023 -

datkinson responded

Why would iIwant to talk to him. He lied to my face in his office. Just lazy and unprofessional.

March 08, 2023

Easy to schedule online. Easy drop off. Wait or return for vehicle. Nice large wait area with tv coffee and water More

by dleada3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike B
Mar 12, 2023 -

AutoNation Toyota Las Vegas responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

...
34
...