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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,299 Reviews

1,299 Reviews of AutoNation Toyota Las Vegas - Service Center

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May 15, 2023

I arrived early for 10:05 service appointment. I was given an estimated 2 hour timeframe for completion. I decided to wait in customer waiting area. Service was completed in just under 2 hours. Jo More

by pyt
Recommend Dealer
Yes
Employees Worked With
Jonathan Lobos
May 18, 2023 -

AutoNation Toyota Las Vegas responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2023

Scheduled Oil Change . Took over 2 hours. Don't know if I got synthetic or regular oil Paid almost $100 . Sticker on wind shield show return in 5000 miles ? Prior to this More

by LasVegasStan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Lima
May 16, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5801. We hope to hear from you.

May 13, 2023

Mr. Jose Jimenez is an amazing asset to your company. He is always very informative and very professional.he had totally earn our trust and respect. More

by sal gutierrrz
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
May 16, 2023 -

AutoNation Toyota Las Vegas responded

Hi Sal, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 13, 2023

I started bringing my vehicle to Auto Nation Toyota/Sahara a few years ago. Everyone so far has been courteous and professional, an essential requirement for me to continue with a service provi More

by Janice C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Morrison
May 17, 2023 -

AutoNation Toyota Las Vegas responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 12, 2023

Helped with my tire lock very quickly and got me one very quickly and professionally More

by wendell1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 16, 2023 -

AutoNation Toyota Las Vegas responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Friendly and courteous staff. Clean showroom, facilities, and lot. It was easy to make appointments on their website. More

by KREVER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
May 15, 2023 -

AutoNation Toyota Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 09, 2023

I was very disappointed with the service I received. It appears that I was over charged. Brake fluid does not cost that much. Plus, I had a simple request which I was willing to pay for. I asked for hel More

by balyjeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile
May 13, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Las Vegas take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5801 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 09, 2023

Always come to you for my car service I feel safe knowing you’re going to take care of my car I had my car towed very stressful it would not start you took care of me very quickly thank you Mike no more More

by Bobbie Preslik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 12, 2023 -

AutoNation Toyota Las Vegas responded

Hi Bobbie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 09, 2023

Always very courteous, honest, and efficient. Any maintenance work or repair that I have had done,I have been very satisfied. Final bill matches the estimate. Good work! More

by deb_warner2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 12, 2023 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 07, 2023

Representative was great, always keeping me updated on my car service and pricing. No pressure/haggling feeling. Got a rental for free during the process of my car getting repaired. More

by Nanz729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
May 10, 2023 -

AutoNation Toyota Las Vegas responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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