AutoNation Toyota Las Vegas - Service Center

Service was prompt. Vehicle needs were discussed thoroughly with me. The waiting area was customer friendly. Vehicle needs were discussed thoroughly with me. The waiting area was customer friendly. More

Toyota AutoNation provides excellent customer service, reliable vehicles, and a stress-free buying experience. Highly recommended! reliable vehicles, and a stress-free buying experience. Highly recommended! More

Great customer service. Fast and reliable. Everything seem great with my car so far after the appointment. Fast and reliable. Everything seem great with my car so far after the appointment. More

I was calling to get hold of the service advisor or any one of them for questions on the service performed on my SUV, but no response from the voice mail I left over the phone. one of them for questions on the service performed on my SUV, but no response from the voice mail I left over the phone. More

Recommended future service to be address. Before they do courtesy car wash that was a huge plus for customer service. Before they do courtesy car wash that was a huge plus for customer service. More

Mark was amazing, the check in was seamless, he kept me updated during the repair process. 5 Diamond 5 Star Service. updated during the repair process. 5 Diamond 5 Star Service. More

The service was so quick and efficient. Greeted by friendly employees, treated respectfully. No delays. Greeted by friendly employees, treated respectfully. No delays. More

On my first visit to this dealership, almost 3 years ago, I was impressed that they didn't push unnecessary work on me. However, I'm not impressed with my second visit. They misdiagnosed the noise that wa I was impressed that they didn't push unnecessary work on me. However, I'm not impressed with my second visit. They misdiagnosed the noise that was the purpose of my visit after not fully investigating the problem. I then asked for a transmission service. They managed to break the welds for the drain plug nut so that drain plug now just spins. They couldn't drain the transmission but also couldn't stop it from leaking. It did not leak at all when I brought the truck to them. They blamed the previous mechanic for over tightening the drain plug, but again, it was not leaking. The previous mechanic didn't break anything. This dealership then said it would be over $800 to replace the transmission pan to fix the leak, a problem that didn't exist when I got there, and I'd have to wait a day for parts to come in. I declined. In the end I was charged $190 for them to misdiagnose the original problem and then break my truck. The original noise was a loud clacking under acceleration or while facing up an incline, even when stationary. They guessed that something had broken lose inside the front, passenger side CAT. It was actually a failed spring inside the starter. The gear in the starter was free to slide forward and back, the noise was that gear bouncing off the flywheel. That could have ended very badly if a more thorough mechanic hadn't solved the problem. I will be replacing my transmission pan myself, with OEM parts, for less than half of what the dealership wanted to charge me to fix their mistake. More

I arrived early for 10:05 service appointment. I was given an estimated 2 hour timeframe for completion. I decided to wait in customer waiting area. Service was completed in just under 2 hours. Jo I was given an estimated 2 hour timeframe for completion. I decided to wait in customer waiting area. Service was completed in just under 2 hours. Jonathan Lobos and rest of service reps were very friendly. More

This dealership scheduled my car maintenance work whenever we asked and promptly took the car for servicing without delay. The dealership honored the coupons and did the needed work promptly. This is whenever we asked and promptly took the car for servicing without delay. The dealership honored the coupons and did the needed work promptly. This is the dealership that I recommend for everybody. More